U.K. Security Shutters Limited
4.2(23)Stoke-on-Trent • MCS • RECC




Reviews
4.2
U.K. Security Shutters Limited fits garage doors and security shutters, and many reviewers describe good quality products and careful installation, with fitters leaving the site clean and tidy. One reviewer said a roller door was fitted in about two hours and the cable for a later LED strip was run discreetly. Some reviewers report serious problems after the sale: one said calls about a repair were not returned, another said a repair request went unanswered for two weeks, and another said repeated attempts to fix parents' doors that kept opening at random got nowhere. One reviewer rated a front door fitting positively but called the follow-up on a problem horrendous and said nobody came to fix it.
Rob and the team installed my solar panels around four years ago now. Great installation, the solar panels are extremely neat, very efficient and are paying back very nicely. The app offers you all the information you need to enable you to monitor performance. I wouldn't hesitate in recommending them.
I am so happy with my Garage Roller Door and Front Door recently fitted in March 2026. Good quality products, in fact exceptional. The work was carried to an extremely high standard both Robert and Warren were professional in their approach to their work ethic, attention to detail, also punctual, arrived on time and left my garage and the drive in clean and tidy condition. I was advised if I had any problems whatsoever, that I can contact them and it would be sorted out. Thank you again Robert and Warren and indeed to other members of staff at UK Security Shutters Ltd for your professional approach, it was absolute pleasure in dealing with you all. Finally, I would have no hesitation in recommending this company in future to anyone.
I am delighted with my Roller Garage Door fitted by UK Security Shutters. The quality and workmanship is outstanding. The finish is superb and it is a massive enhancement to the front of my property. The fitter, Rob was very professional and skilled. I would highly recommend this company to my family and friends.
Really pleased with my new door and the service from all of the staff. Would definitely recommend
UKSS fitted my roller door in about 2 hours. Lovely job, very pleased. I mentioned that I wanted to fit a led strip horizontally on the outside, and they fitted the supply cable discreetly, so it was out of site. They also mentioned that I could either have it powered from either the interior courtesy light on the door control panel or from an alternative power supply. I opted to power it from a smart plug and I now control it from "Alexa" on a " routine " Absolutely love the roller door. I live on a corner plot with my garage is at the bottom of my garden, amazed that the " remote" works from inside my property through a double glazed window approximately 15 metres away. The attached photo would suggest that I have led lights on the sides ,but that's not the case.
The absolute height of unprofessionalism. I called this company on five occasions and was assured a call back on four of those occasions but was never contacted. I also submitted a message on their website detailing exactly what the issue was and also giving my contact number (again) and my email address, but this was ignored. I'd also like to add that on one of those calls I was kept on hold for over 30 minutes. What kind of legitimate business just ignores people?
Absolutely appalling service Rang for repair to garage door needed Had one phone call but I wasn’t at home and heard nothing since That was 2 weeks ago so called another company who thankfully are efficient and did a free call out and have since repaired the door If I could leave minus stars for this company, I would Theyre great doing the big jobs but don’t expect any after service care
Can't recommend enough, Rob and Wayne the fitters did a brilliant job, fitted a new garage door in less and 2 hours
Recent fitting of a new garage door by Warren.....the whole experience from start to finish was one of care and professionalism to match the quality of the door and workmanship......very very satisfied.
Sold my elderly housebound parent's remote garage doors, which keep randomly opening. Promise they will come to fix them but never do. Been going on for several months now. Company seems entirely disinterested in resolving the issue at one point even accusing customers of lying. Avoid.
Had new front door fitted nice job but trying to get them back to sort a problem horrendous after numerous calls over the last month promising to come out, still nobody has come to fix. Not happy will not be using them again, shame as product good even though expensive.
Thank you so much for your advise & quick fitting of security shutters to the building so fully secure after a break in. We now feel safe again. Amazing professional, friendly service. Faultless, highly recommend
I needed a new garage door and they came and listened to my requirement and gave me clear advise and explained the options as to what choice I could have. Whilst they were not the lowest quote in S-O-T I felt they were the most confident. They followed up the quote once I chose the door I wanted with a visit by the fitter whom wanted to do a final site survey so he could ensure there were no additional aspects he needed to be aware off. The agreed date was able to be brought forward which was a pleasant addition. The fitment was done in about 3.5 hrs with all refuse taken away and the site cleaned up and its operation explained. I highly recommend this company as I cannot fault the quality of the SeceuroGlide SWS door they fitted or the installation that was done in a very professional manner to a high standard. I would like to say I would be a returning customer but ive only one garage 🙂 so the next best is to share my experience with them. Highly recommended A+++
Would like to say what professional service from start to finish . From the moment the garage door was measured , to the fitting, the guys were amazing. The door was fitted in no time with a expertise , all features explained to ourselves and when they left no mess whatsoever. I would highly recommend this company and have no doubt that we will be using them again . Thank You
Warren attended to look at issue with roller garage door, very knowledgeable & was able to fix straight away. Friendly local business with great service, happy to recommend them.
Had our new roller garage door fitted by Warren. Very nice man very professional clean and tidy. Steve who came to quote was very to the point and the quote was below our budget so excellent all round. Highly recommended. Well done UK Security Shutters
New Roller Garage Door. It matches my front door perfectly. From the first contact with Simon, the quotation from Jason, the survey by Robert the Company have been a delight to work with. I cannot speak too highly of Warren who fitted the door. He was very assured, organised and tidied up as he went. Delighted with the appearance and the finish. I ordered the door on 19 November and fitted on 16 December. Would recommend.
Have used this company many times for internal shuters. Very clean and tidy workers, great to do business with.
3 Bar shutters done at Smallthorne Victory Club Fantastic job, finished off BRILL, vey little mess. Will defo use them again
I'm really pleased with Steve and his team at UKSS. They fitted two garage doors for me within a few weeks of ordering and I'm delighted with job. The quality of the doors is excellent, the fitters were great and I can't fault their workmanship. I would certainly use UKSS again and I can highly recommend this company - great job Steve !
Terrible company to do business with go elsewhere
Area
Opening times
- Monday9:00 AM – 4:00 PM
- Tuesday9:00 AM – 4:00 PM
- Wednesday9:00 AM – 4:00 PM
- Thursday9:00 AM – 4:00 PM
- Friday9:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 1996
- MCS NAP-70619
- RECC
- Domestic work
- Commercial work
Also available in Stoke-on-Trent
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