Omega Group0 Ltd
- Availability
- Emergency call-outs
4.8(107)Slough • APHC




About
Omega Group0 Ltd is a building firm based in Slough. They fit boilers and underfloor heating, take on commercial work and offer emergency callouts. They give free quotes so customers know where they stand before work begins.
Services
Reviews
4.8
Omega Group0 Ltd customers often describe the firm as professional, friendly and efficient, with several reviewers reporting boiler installations, servicing and repairs carried out on time and tidily. Reviewers repeatedly mention punctual engineers who explain the work, and many say they would recommend the company and use it again. One reviewer says a same-day call-out sorted a central heating leak, and another reports being reconnected quickly. Criticism is mixed: one reviewer says a boiler installation was botched, an engineer failed to turn up for appointments and customer service was rude and unhelpful, while another says the company failed to attend a service appointment twice.
Not recommended, bad after customer care, let down 4 times in past year, good for excuses, these in gentle words, would advice anyone do not bother with them..
Omega Group are very professional and well reliable. I am very happy with their service and highly recommend. Service 100% Price 100% Skills 100% Recommend 100% Response 100% Thanks a lot Omega Group.
Highly Recommended. Superb service and very efficient way of communication . Omega Boiler is the best from the rest . keep the standard and the company will shine brighter in the sky .
"Omega Group did a great job installing our new boiler - We're very happy with our new Advance boiler. if you're looking for a fair price and high-quality work look no further." Thanks to Kishorji And Maherji.
Excellent service..got me reconnected in seconds, no problems at all..highly recommended
Omega Heating is a very professional company with excellent customer service.
Good service.
Very Good Service and Reliable comany.
Govind from Omega Plumbing came to perform a service on our boiler and done a fantastic job. He also did some work in our rental properties before which we were very happy about. 5 stars, and we hope he'll be the guy to come again if we have any issues. Thanks again
One of the best Independent Limited Company in Plumbing and repairs.. No, non sense and and the Senior Technician has a wealth of knowledge of any boiler and knows exactly the root cause.. Prompt dispatch of the Plumber on the same day and astonishingly the most tinty charge I have come across. Recommend this Company anytime and very polite and helpful.
Excellent service. Very helpful staff.
Service was impeccable, and the person who helped us was extremely friendly. We tried many previous boiler engineers who took hundreds of pounds from us and the issue still kept coming back. Cannot recommend enough. These guys know what they're doing and are very hospitable.
Extremely efficient and friendly service, at a very good price.
Highly recommend Omega group services. They are so professional, amazing price (deal packages) doing fast and tide job. We enquire on Saturday for them to visit and they come on same day, recommended the best boiler for our needs and dealt with the whole installation ASAP. They managed to move and installed the boiler one floor down in the house on the same day. Thanks again Omega group team!!!
Good job, nice work
Good job and good service recomended for plumbing and boiler service
Highly recommended company is omega another five star review! I found Omega through Google and having contacted them on the basis of their reviews was not disappointed. From the first call with Kishore the service was excellent and Mehar did a great job with the installation, overcoming the complexities with knowledge and thoughtfulness. Interestingly, as the original boiler was beyond economic repair I was eligible for a new free boiler through my Homserve cover - if I paid Help-Link to install it. Omega were able to the complete job including a better boiler, better guarantee and better service for the same price! Will happily recommend to friends in future
Very Bad Experience with Omega Group Customer Service. Not recommending this company to anyone, and not able to give any rating for this company - VERY SUB STANDARD. We had an issue with Mega flow Boiler recently installed by Omega at our property. The Boiler installation was a botched job. It is not fit for the purpose. We called Omega Group Customer Service to arrange an engineer to look at the issue. They gave us an appointment with the engineer multiple times in a day, but he never turned up on any instance. Customer Service didn't bother to update us when the engineer not able to turn up, each time we forced to call them for the update. It was a total waste of the day, and engineer never turned up on that day. On the next day when we called the customer service, they were not apologetic for what happened. Finally Engineer turned up, but there is no proper technical investigation of the issue until today. Very frustrating... 1. Customer Service guy (Kishore) intimidated the Customer with the emails written in very HARSH and RUDE language. Unfortunately he is only the customer service person for this company. 2. Found the Customer Service very un-professional and not customer driven. 3. There is no complaint procedure or escalation process in place if the customer service doesn't respond to customer queries. 4. It looks like there is no manager who can look after the customers if they experience bad service from the people who sit at the Customer Service Desk. 5. Online Booking form in the web site is not working when the customer is not able to reach customer service by phone. When you fill up the form and submit, nothing happens - no email confirmation. It is just a hoax.
Replaced old boiler with new Vailant one in loft. Quick response & excellent communication. Sales manager Jass is very humble & honest.quoted very competitive price. Engineers are very honest & polite. Did very nice & clean job. Provided all after installation documents & suggestions. Installed provided smart thermostat for free. Highly recommended professional service. Don't go anywhere as I called many & many of them gave high price & they were not registered installer. 100% RECOMMENDED.
Very good service, cleaned and tided up, worked really fast and finished job a day early. Would recommend service to others, very happy.
Nice work
Goid work done at my house
Very efficient service at a reasonable price.
Great service from omega! Efficient and professional...
Cool associates to deal with
I was left with a half-finished job by X Heating Company and no one responding to me for over 3 weeks, then I contacted Omega and they have completed the job in 2days within my budget.
Good price 👍👍👍
Really good service! Efficient and professional
Came quickly, decent price and good service
Omega was great- we had a problem with central heating leak,thanks omega for sorting the problem.
Omega were excellent. A thoroughly professional service from omega group they known their stuff and dealt with all my varied requests.
Very systematic very good work good recommended
Good service, reliable & prompt attention. Recommended.
Very systematic,high quality work, would recommend.
The staff are knowledgeable, well equipped and polite so the standard of work is high
3) excellent service gave him call he came right out.!
The staff are knowledgeable , well equipped and polite so the standard of work is high.
They repaired my boiler with call-out charges and recomonded strongley
Excelkent company they solve my boiler issue eith callout charges recommended
Excellent company they did my job new boiler installation from old system to the new model boiler vokera and I got manufacture warranty of 10 years very happy thanks Omega
Upgrading a 50-year old communal heating system in IG10 Postcode with a new boiler was a challenge but Omega Heating faced it with professionalism, commitment, patience and good humour. they will deal with it promptly, reliably and with good humour.
Really good and value of service to speed . Recommend to each others because omega
Quick and pain free - the guys arrived at 8am and were finished by 2:45 Boiler replacement
Boiler installation was done to budget, on time and tidily. No complaints with the boiler so far either.
Second annual boiler service with omega.easy to make appointment, punctual,polite,friendly,helpful,no problems with boiler, charges as advertised.
The Engineer send round by omega is always friendly,trust worthy and knowledgeable. They cost a tiny bit more then other places but it's totally worthy if for that peace of mind.
Had a leaking Central heating pipe work in the morning, fixed by the afternoon! The guy that came around was friendly, approachable and explained fully the issue, parts used etc. Fair price too. Highly recommended!
I have been using omega for a few years without any problems at all. I have found them to be very reliable, always turning up when promised. Their engineers seen to know what they are doing and have all been friendly and professional.
We have had replacement boiler installed. Professional approach to work, They were able to do the job quicker than anyone else credible locally (NW10). I would recommend them
This is the second time I've used OMEGA and on both occasions, they provided an excellent and very professional service.
Amazing service from Omega group.A friendly engineer came out on the same day,was polite and professional and resolved the issue quickly and efficiently.would recommend.
The best plumbing and heating engineers in Kentish town, London! They responded to my needs quickly and professionally. Thank you, Omega Group
We had heard from a neighbour that Omega had done an excellent job installing her boiler.So when it came time to replace my old boiler we decided to go for Omega, they did excellent job.
I've always been happy with the work that Omega Group have done. I've been using them for quite a few years now and I wouldn't use anyone else! As a landlord I can not always be there when they come to do the work and I trust them 100% to carry out the job as quickly and as efficiently as possible... .
Omega were excellent! They let me drop my keys through their letter box and sorted the problem whilst I was at work. Since then I’ve used them quite a few times and find them to be so easy to deal with. They always treat me well and always get the job done quickly. Thank you, Omega! You’re Great!
A thoroughly professional service from Omega Group. They know their stuff and dealt with all my varied requests. It is great to have my heating & plumbing working so well. I can completely recommend them.
Omega heating is the best very efficient n very friendly 👍🏻
Omega Group recently replaced and installed our boiler with great proficiency. The company was easy to approach and dealt with our queries very professionally. The engineers worked very efficiently, arrived on given time and completed the work within a day. As compared to other companies the price they offered was quite reasonable. I would highly recommend this company.
High Quality work and Quick and friendly customer service. Highly recommended.
Fitted a boiler for me as well as servicing another and doing some repair work on a leaking valve. Very professional, arrived promptly, and even early on one occasion. I recommend using Omega Group and will use them again in the future.
Excellent service and very professional.The boiler installation was carried out by very competent engineers.Outstanding value for money.
Omega is installed my mega flow system with Boiler and central heating work in my property and aim happy with their service and this company is highly recommended.
We used Omega Group to replace our boiler in May 2017, including installation of a nest thermostat. From the first interaction with the company we were very impressed with the personal and professional service. The installers were friendly and very tidy, with the work carried out and finished to a very high standard. The new system was explained to us, and any questions we had answered clearly. The after service provided is impeccable, including the annual safety service. We had a recent query relating to documentation, which was dealt with without any hesitation and very quickly. I would certainly recommend Omega Group. As soon as you contact them I am sure you will see for yourself the clear difference between them and other heating engineers and national providers such as British Gas.
Quick responce and professional service with a smile. Highly recommended
Trustworthy,reliable,honest and high quality You can put your complete trust in Omega Heating-they are our go-to guys every time.
Highly recommended, excellent boiler installation at very reasonable price.
Excellent service, reasonable price, Kishor was very helpful and wonderful and his engineer team and boiler installation team took well care of the job. I am very satisfied so far and would like to recommend Omega Heating and Kishor for future work.
Staff is so helpful they give very quick response happy with the service Mrs.Vyas
Omega heating engineers did a great job in my house. 2 engineers came in the morning and worked in a very structured way in carrying out the necessary work to replace my old boiler with a new combi-boiler. The estimate was very competitive also, my reason of why I choose them. The engineers were polite and considerate, they managed to finish the job the same day, which I was glad about. I recommend them and give them the thumbs up!
Availed the service to replace my old Combi -boiler with a new Vaillant Combi-boiler but a new Location ( moved from Ground to first Floor) . I am very pleased with my experience interacting with them . The Customer support (kishor) was very supportive answering to all queries and the Site Inspection team came up with nice innovative ideas as choosing the new location was very complicated. Finally I agreed at a very good price ( about 50% lesser than the highest quote of British Gas) and warranty package and the boiler has been installed at the decided date by again a very professional team. Faced no problem with the installation ( Touch-wood used 3 months) . Overall an amazing experience and I hope continues for long and i get good after care support. Highly recommended.
Called after hearing advert on radio, came out to give a price, felt the turnaround from quote to install was very good for a new boiler, engineers were both on time friendly and fitted the boiler with no hassle or mess, tidied and cleaned up and left everything working, will definitely use and recommend Omega Heating again
fast,reliable and very professional engineers. would definitely re commend to all.
The company provided a great service. We had a combi boiler installed and required the previous tank system to be removed. Everything is functioning well - they also found that our gas pressure was very low which required a visit from National Grid to fix it. We also got a water softener installed. All in all a great company to deal with and they provided wonderful service at a reasonable price. Thanks Nishal Shah
I would recommend Omega for central heating requirements. Not only they did a professional boiler replacement job at my home but serviced boilers for Kenton Derasar of Mahavir Foundation professionally. Their pricing structure is reasonable and competitive. The team that attended us knew what they were doing and explained all steps during the process. They tidied up the place before leaving us.
Omega group engineers replaced the entire central heating + hot water system including new boiler last week at my place. Very competitive on price and exceptionally professional work carried out by Omega heating engineers. Would recommend them to anyone wanting a boiler replacement done or getting entire new central heating hot water system installed.
Omega have done a fantastic job in replacing my heating system. I had anticipated spending more money using A.N. other company, but with the advice and help that Omega gave me I have managed not only to save money on my new heating system but also updated my bathroom with the savings. They had fitted a new central heating and hot water system which is going to give me peace of mind for many years ahead. Their attitude to work has been very professional and it has been a great pleasure having them in our home. I would ask all those looking for a new heating system to let them give you a quote which I am sure you will be glad that you did! Happy heeating!!!
The Company and the workers are very good and efficient with their work making sure everything is fitted correctly and any addition changed I had they would make. Overall Omega Group is very good Completely satisfied with their service and the price they quoted me was unbeatable 👍 Thank you.
Had a new Boiler installed from Omega. Quote was competitive and appointment was available within a week. Engineers were on time and completed a tidy install, answering any questions along the way. I would highly recommend for boiler installation at a reasonable price. Thanks.
THE BEST SERVICE YOU CAN GET FROM A GREAT COMPANY. VERY FAST AND EFFICIENT WITH AMAZING PRICE. ACTUALLY SEVEN STAR
Friendly staff, very straightforward and smooth transaction, next day installation. Jass has gone through the whole setup and the system. Thank you Francis
We have got honest advise Omega. They do their job very professionally and cleanly. They have installed our new Boiler couple of months ago and its working very fine. They also did other plumbing job at our tenanted properties and our tenants are happy with their Job. Going forward we will use them first for all our boiler and plumbing work...
The best you can find in London, or anywhere really. Efficient, quick, competitive, polite and super helpful. Mehar has done repairs for me several times and has been fantastic every time.
Villachase LTD has been using Omega Group for the last 10 years for our 120 tenanted properties. Omega looks after our tenanted properties, providing us with Complete Heating & Plumbing Solutions. They are professional, responsive, efficient and the quality of their work is excellent.
Very reasonably priced, well mannered with a can-do attitude. Have been using Omega Heating for the past 12 years, and have not had no issues. My boiler broke down on a Friday evening, Chriss managed to get an engineer to me on Saturday morning, which i thought was fantastic.
NEW VAILLANT ECOFIT COMBI INSTALL - GREAT SERVICE AND EXCELLENT FITTERS - WOULD USE AGAIN AND RECOMMEND 100%
professional, helpful and accommodating Report Review Omega heating just finished a job today in my house of changing a boiler and moving it to a new location and also installing shower bath. They really done aprofessional and job to a high standard. I strongly recommend them. Especially Jes who did a survey, Shankar for helping me to book at my convenience and especially Mehar and kulvinder for doing a fab job. Many thanks again, Syed Raza
We got our Boiler and Unvented cylinder upgraded by Omega heating. Right from suggesting the way forward, planning, quotation and execution was extremely smooth. The team at Omega is extremely professional and knowledgeable. Their advice on various things right from selecting the right boiler to estimating the capacity of the unvented cylinder was spot on and best of all completely unbiased. As a customer my top most priority is the whole customer experience. The team from Omega ably headed by Mr Meher Singh were so friendly that they explained the whole installation setup very well in detail and assured of a quality work in the installation. The result was visible straight away. Price wise they are very reasonable and very genuine. I will surely recommend Omega for a complete hassle free job for any boiler and or unvented cylinder installation.
Recently I got installed a new boiler with all 7 new radiator now I am really pleased with the job done by omega group. Engineers were excellent very professional and they delivered as they promised. I couldn't find better price then they offered me and with 10 years warranty I couldn't have found better deal then omega group offered me . With no doubt I would recommend to anyone who is thinking of installing new boiler. I would like to thank you omega group for brilliant service.
We have been using Omega for the past 8/9 years on our commercial and residential projects. An outstanding company with good service. We have never been let down and can vouch for the workmanship of the team. Keep it up Omega!
I had my boiler done today and they done really excellent job. I am pleased with their work and customer service. I highly recommend them. They are unbeatable in the market ( price-wise ). They efficient, clean, helpful, plus value for money. I am glad I have made right choice by going with them for my boiler and plumbing work.
The service recieved was excellent. We had a botched plumbing job in the bathroom which Omega Group managed to rectify within a couple of weeks. They do not cut any corners, they will do the job to the highest quality, overall good value for money. Workers are also very friendly and helpful, giving good advice.
Omega Heating did not show up for a service appointment, TWICE. A very highly unreliable and unprofessional company; not to be recommended, at all.
These guys provided a practicle solution in very difficult circumstances. They will work with you to deliver a solution. The guys are also very friendly.
Excellent Job Done
Area
Opening times
- Monday7:30 AM – 4:30 PM
- Tuesday7:30 AM – 4:30 PM
- Wednesday7:30 AM – 4:30 PM
- Thursday7:30 AM – 4:30 PM
- Friday7:30 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2012
- APHC
- Emergency call-outs
- Free quotes
- Commercial work
Also available in Slough
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