H G Frost Building Contractors Ltd
4.0(24)Hengrave • OFTEC
Services
Reviews
4.0
H G Frost Building Contractors Ltd is described by one reviewer as completing a complex refurbishment and glazed rear wall installation entirely to their satisfaction, with their post-contract service a delight to work with. Others report prompt service, professional workers, and a clean and tidy finish, while some describe boiler servicing and emergency plumbing repairs that were first class, with friendly and polite workers. One reviewer says Kelly was in contact straight away and three issues were fixed within 24 hours, and another notes good office communication and efficiency. Some reviewers report problems: one says staff were rude and created parking issues for local residents, another describes awful and dangerous drivers with no road awareness, and a further two say they were still waiting for a call back and that the service did not compare with the fee charged. One reviewer also reports that a hot water tap was left running for hours during a job hired by their letting agent.
HG Frost came to the rescue when we moved into our property. We received the keys at 3pm on a wet, cold Friday afternoon. Within minutes of getting access to the property we came across a leak in the kitchen roof. HG Frost were called and had somebody out immediately and were able to fix the issue straight away. Fabulous service, they really did save the day!
Staff are not considerate to the local residents when they are working on site in a residential area very rude and create parking issues
I cannot praise the work of HG Frost highly enough. As an architect, I am looking to the highest standard of work and Frost did not disappoint . Their team immediately engaged in a complex refurbishment and glazed rear wall installation which was completed entirely to my satisfaction. I can also vouch for their post-contract service: they are a delight to work with and I recommend them unreservedly.
Three issues raised with my letting agent. Kelly was in contact straight away and within 24 hours the issues we're fixed. Both workers we're brilliant. Fantastic service and turn around time
Unreasonable company
An excellent and prompt service, very professional and very importantly they left the place clean and tidy at the end.Highly recommend their services.
We use H G Frost for our general maintenance needs such as boiler serving etc but we have also used them for emergency plumbing repairs. They have always responded very quickly and the work has been first class. The workers are all very professional but also really friendly and polite. We can highly recommend them.
5* Team!
I had my boiler serviced by HG Frost and the whole process was simple and quick. From booking in, to the appointment itself and payment. Simon the engineer was very friendly and professional and took the time to explain the results - all okay thankfully. When I got a link for the invoice I was able to just follow it and make payment straight away. Thank you to the team.
Great work quality and communication 👍
Awful and dangerous drivers no road awareness at all .
Still waiting for a call back
Non responsible at all. Their services is nothing comparing with the fee they charge.
A great service. Always helpful on the end of the phone and they get the job done promptly. Very reliable and I would always recommend.
Great work as always
Great service!
An excellent and reliable service as always. Thank you
Very impressed with work done and efficiency. Highly recommend on the basis of this work. Good office team and great communications very efficient.
This contractor was hired by my letting agent to fix a cabinet, some idiot decided to leave my hot water tap on full blast for hours!!!!!!!
Area
Opening times
- Monday7:30 AM – 5:00 PM
- Tuesday7:30 AM – 5:00 PM
- Wednesday7:30 AM – 5:00 PM
- Thursday7:30 AM – 5:00 PM
- Friday7:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2002
- OFTEC
- Commercial work
- Landlord work
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