Novon Group
5.0(35)Westway, CaterhamGet directions
About
Novon Group are bathroom fitters based in Westway, Caterham, offering full bathroom fitting alongside plumbing, heating, electrical and drainage services. They also provide air conditioning, underfloor heating, power flushing and gas fire servicing, bringing a broad range of home services together under one roof.
Customers consistently praise Novon Group for fast, reliable work, clear communication and practical solutions. Their friendly, knowledgeable team is valued for working efficiently, explaining options transparently, offering fair pricing and leaving properties clean and tidy.
Services
Full bathroom fitting
Plumbing
Heating
Electrical
Drainage
Air Conditioning
Underfloor Heating
Power Flushing
Reviews
5.0
Novon Group is praised for fast, reliable plumbing, drainage, heating and electrical work, with customers valuing clear communication and practical solutions. Boiler and central heating installations, servicing, repairs, leaks, blocked toilets and smaller plumbing jobs are handled by friendly, knowledgeable engineers who work efficiently and leave properties clean and tidy. Reviews also highlight fair pricing, transparent explanations and a helpful, professional team.
Summarised with AI
I have used Novon for at least 18 months. They are excelllent to work with. Nothing is ever too much trouble. They always find solutions to the hardest of problems that no one else seemed able to solve, from drainage, plumbing and electrical. Trustworthy and hardworking
Having worked with Novon Group, formerly Adheat for a number of years. Highly recommend them for plumbing, drainage and electrical works. They deliver their work to high standards and communication is great. They’re always happy to help and assist, and have been able to recommend people in other trades when needed. Reasonably priced as well. Highly recommend. Thanks for the great service.
This is the second time I have used Novon Group for a full new central heating install on a house renovation. I lived at the last place for 3 years and never had a single issue with any of the work they carried out for us, testament to the quality operation they run. Steve is very well organised and has a great team around him. I'm really pleased with the most recent installation as the team have been punctual, installed with a high quality finish and have been a pleasure to have in my home. I would highly recommend their services and will continue to use them for any upcoming projects. Novon Group are a very hard working team that strive for a quality finish every time. Thank you once again
Really pleased with my new boiler installation from Novon Group. The whole process was straightforward, the engineers were friendly and professional, and everything was left clean and tidy. The boiler is working perfectly and I wouldn't hesitate to recommend them to anyone, I can say that I will defiantly be using them again in the future.
Novon provided a seamless and professional system to get our boiler booked in and serviced within 3 days. Excellent communication from the office so we knew when to expect the engineer. Definitely a 5 star service, thank you.
Highly recommend Novon. Thoroughly professional, courteous and trustworthy. So pleased with my new boiler installation in every aspect. No hesitation to highly recommend.
I would highly recommend Steve who did an excellent job fitting our new taps. I would definitely use him again for any plumbing work we need doing.
Alfie and his team were able to fit us in at short notice, quickly find and repair our leak, and get our finicky hot water system running again.
Novon Group provide an excellent and competitive professional service. Their communication is faultless from first engagement and booking right through to completion of works. Steve and the team are a delight to work with and come highly recommended.
Fast and reliable from start to finish! Saved the day when my toilet blocked up!
Excellent same day service by NOVON group, the engineer Jack was very clean and tidy!✨😊
Would highly recommend Novon just had 2 engineers come round and fit me a new boiler quick and efficient, neat work and left lovely and tidy
Novon were great, quick to come around and sort out the problem. They were clean and tidy. Had the parts ready for the job. Very polite and removed all waste. I would definitely recommend using Novon.
Brilliant team! Alfie and Steve are always happy to help and go the extra mile to ensure the job gets done!
Great Engineers, very responsive and workmanship is excellent
Service is second to none! Speedy response, attendance and resolution! Wouldn’t use anyone else 👌🏼
I have worked with the Team at Novon for over 4 years now, in both a professional and a personal capacity. I highly recommend them: from excellent communication to knowledge, flexibility with schedules and experience on site, it is an easy choice to make whether booking them for my own property or for the properties I look after in a professional capacity. 5 stars every time!
Helpful and technically competent as usual
Novon group helped me with my boiler and were a treat to deal with, really helpful a dn really knowledgable, great work!
Really professional company. Alfie and James were very professional. Will certainly use this company again.
Had an issue with my plumbing, lost all water pressure. Novon Group came over and diagnosed a faulty water pump. Apparently the original fitted didnt have a high enough pressure rating for my system. Possibly explaining why I've had 2 pumps in the last 3 years. Within 2 hours he had found a suitable uprated replacement and fitted it for me . The pressure around the house is amazing now, couldnt be more chuffed. Made the whole ordeal very stress free for me and for a more than reasonable price compared to what I've paid for previous plumbers. A* from me!
Would highly recommend Novon Group- excellent professional service from Steve and the team. Hot water stopped working and they had it fixed within 2 hours! Will use again
Brilliant service from Steve & the team as always. Novon installed a heating system for me 4 years ago in Warlingham and have been maintaining it yearly ever since. Very professional and found them to be reasonably priced against other quotes.
I recently contacted Novon Group regarding a leaking shower, and I couldn’t be happier with the service I received. An engineer was sent out within just two hours of my initial call, which was incredibly impressive. The engineer was professional, efficient, and clearly knew exactly what he was doing. The issue was dealt with promptly. I also really appreciated how the price was clearly broken down so I understood exactly what I was paying for with no hidden surprises, just honest and transparent service. I would highly recommend Novon Group to anyone needing fast, reliable, and professional help. Thank you again. Highly Recommend.
Would recommend 100%. They’ve serviced my boiler in 2025 and again in 2026 perfectly and professionally. Thank you to Alfie and Richard 👍
Great experience. Really helpful, professional service. Excellent quality work. Would definitely recommend and will use again for future work
The Novon Group is local to my business in Whyteleafe. To date, they have serviced my boiler on an annual basis, changed two basin taps, and have just installed seven 5 foot long twin strip L.E.D. light units in my business premises that have replaced seven old cat 2 twin tube florescent light units. They work in a tidy, efficient manner. All old units and any associated packaging related to the new items were taken away leaving my workplace as tidy and clean as it was prior to the installation. The end result is fantastic, and I'm so happy with the brightness of light in the art gallery area. Prior to the most recent work a free of charge site visit was carried out and a quote followed promptly. The employees and contractors that I've had contact with regarding the work on my premises have been prompt, enthusiastic, knowledgeable, and polite and I would recommend their services without hesitation.
Called NOVON group to come and attend a blocked toilet, the team arrived within the hour and resolved the issue with no problems
Needed a new boiler at the end of last year, did what most people do and got a few quotes, chose Novon Group not just because their price was reasonable but because they explained everything I needed with great clarity and professionalism - not even 48 hours later they were back to install - Josh and Olly did a wonderful job, done in a day, cleaned up after - highly recommend and will use again
Professional. Quick and efficient. Great service
Friendly, professional team. Very helpful. Highly recommend
Boiler broke down the same day my newborn was comeing home from hospital theses guys were amazing replaced my old boiler in no time at all for an amazing price i now use them for any heating issues i have and would highly recomend
Very pleased with the service from Novon Group when they recently installed my new boiler. The guys were very friendly and professional throughout and left everything very tidy. Would definitely recommend.
Location
Westway, Caterham, CR3 Get directions
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Emergency call-outs
- Free quotes
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