NG Appliances Ltd
4.6(58)Calverton




About
NG Appliances Ltd is an appliance repair business based in Calverton. They repair washing machines, ovens and cookers, fridges and freezers, dishwashers, tumble dryers and microwaves, and they take on landlord work too. All their work is guaranteed, and they take card payments.
Services
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Fridge and freezer repair
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Dishwasher repair
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Tumble dryer repair
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Microwave repair
Reviews
4.6
NG Appliances Ltd is described by many customers as arriving when arranged and repairing cookers, washing machines, dishwashers, fridges and tumble dryers, with several saying the engineer was friendly and explained the fault. John is named in many reviews as the engineer who attended, while Andy is named in two. Some customers say they would use the firm again, and several report a reasonable price. One customer says the firm helped source a new appliance when a dishwasher could not be repaired, and another says the firm fitted parts carried on the van. A few customers report rude or unhelpful phone calls: one says the person became angry when only a same-day appointment was wanted, another says a call was ended for another incoming call and not returned, and another says they were told to ring back after getting more quotes.
NG Appliances were recommended through a local Facebook page, so I gave them a call to look at my cooker and they came the next morning. Very lovely chap, who explained everything thoroughly what he thought the issue was and fixed it very quickly. Very reasonably priced and I will certainly be recommending them to my family & friends, and I will definitely be using them in the future, should the need arise. Many thanks 🙂
John came out on Monday and diagnosed the issue. Ordered the replacement grill element the same day and fixed it by Friday. Great service and communication.
I called Ng appliances this morning about a fridge that is on the blink. John came around on time and diagnosed the fridge issue which alas is unrepairable, however I asked if he could take a look at my second oven, which I hadn’t used for a few years( I wanted to keep it for best…🫣) the grill and main element had blown, he replaced these within a manner of minutes and now the oven is working perfectly and he is a thoroughly nice chap as well. I would definitely not hesitate to call John when I need his skills in the future. So lovely to have a skilled engineer who is knowledgeable and pleasent virtually on the doorstep. Thanks John!
Fast, efficient and good same day service. Called NG Appliances and explained my washing machine was leaking. Arrived during the time they arranged. Sorted the issue with my washing machine within an hour. The cost of the repair was very reasonable. Would definitely recommended this company.
Absolutely brilliant service! Called NG Appliances and described the job. Tumble dryer had stopped working, im on 2 crutches at the moment and can't get to the garden to put washing on the lines so I rely on the tumble dryer a lot. The dryer was fixed record time as the part needed was on the van. Really pleased with the price too. Definitely my go to guy for repairs. Would definitely recommend .
Spot on from start to finish and solved our oven issue on the same day. Really recommend for any appliance issues. Thanks!!!!!
Came out same day to look at a dishwasher fault. Really nice guy, explained what the issue was and fixed it. Very reasonable price. Won't hesitate to use again.
Highly Recommend Amazing Service Had a new fridge door change over of door opening side. Great engineer, stayed to make sure everything was as needed. Would give more stars if I could. Highly Recommend
Fantastic service from NG Appliances: They called out same day to fix a broken dishwasher. Unfortunately it couldn’t be repaired but they helped me source a new appliance and returned the next day to install it and take away all the packaging etc. 100% recommended!
Great, quick and professional service by John, came for fridge/ freezer repair in Nottingham NG2 at reasonable price. Will use again if any faults in other electrical appliances. King x
Brilliant all round. Jon arrived on time and was very friendly and helpful. He went over and beyond with repairing my oven. The price was very reasonable too. He is a lovely gentleman whom I would have no hesitation in highly recommending. I will certainly use Jon again if required.
Rude
Excellent repair company. Came out the next day, told me what was wrong and how it could be fixed, did the job in 20 minutes. Reasonable price and friendly, knowledgeable engineer. Would definitely use again.
Amazing! Called at 9am as we needed a new washing machine seal. Check parts and by 10:15 it was fixed, plus they were friendly and really helpful. Other companies had charged significantly more and had a 4 day wait for the part. Will definitely use again.
We needed our dishwasher repaired. John was super helpful and friendly and was able to get us booked in promptly. NG Appliances were not fazed by the particular make of our dishwasher (which other companies were not able to deal with) and were very reasonably priced. Thank you John.
Great repair service, quick to book an appointment, and my fridge was repaired quickly.
I rang NG appliances about my tumble dryer malfunction . The engineer went above and beyond to try and find the fault Although I decided to buy a new one instead of fix and I went with the engineers choice I would not hesitate in using them in the future
I have used this company for years, and cannot rate them highly enough, whether it is oven, washing machine etc they are always there on time, professional, informative, and get the job done
An absolutely fabulous service from John & Andy. Contacted them to fit a new microwave for my elderly parents. New one didn't fit....but they managed to repair the old one!! Great communication, reasonable charges, professional service & would absolutely recommend. Credit where its due. Thank you very much for your help! Diane
Professional and reliable, fixed our freezer for a reasonable price, would use again and recommend to anyone 5* Service
My American fridge freezer had dropped in temperature were I needed someone to look at it ASAP to avoid all the food going bad. I can't thank this company enough they got someone out within 2 hours fixed the issue straight away. will defiantly recommend polite, professional and knowledgeable.
Very good service. Arrived on time fixed the problem with our cooker. Good price and very professional. Will use again if needed.
Excellent service arrived on time, reasonable price. Would recommend.
The engineer arrived in the agreed time frame. The issue with my washing machine was detected quickly and fixed straight away. Very happy with the service and would definitely recommend NG Appliances.
The service was excellent he was on time and he sorted the problem . I would recommend them any day
Left a message and received a quick call back. Engineer was with us in a matter of minutes, diagnosed the fault and repaired from parts on the van. Superb service - couldn't possibly ask for more. Many thanks Andy.
Many thanks to John who visited my mum and sorted out her fridge/freezer. You really did a great job and she is very pleased. Thanks again.
Was trying to book a same-day service for. Fridge repair and the person I spoke to from NG repair got angry, rudely spoke to me and abruptly hanged up because I only needed a same-day appointment and I would not book him for next day because other agency had already agreed to come next day if I could not find a same day booking. Added after owner response: I even wish I could leave a 0 star for the unprofessional and rude attitude. I never got argumentative nor angry your agent did and hanged up. Check your call records if you have one.
Came out to inspect the appliance and had to return a further 2 occasions to replace old worn parts. Each time arrived exactly when stated and was extremely friendly and informative and we didn’t just feel like they were replacing bits for the sake of it like other companies in the past. We’ll definitely use again as and when required and would recommend them to anyone else. 5*
Our inbuilt AEG oven was not heating up, Jon diagnosed the problem and was able to replace the part immediately and is now working lovely again. Was really professional, knowledgeable, on time and friendly and such a reasonable price as well, cannot recommend highly enough, thank you so much!
Moved into a new house and the oven sounded like it was rattling itself to pieces. After less than an hour these guys had it running perfectly for less than £100. Couldn't recommend highly enough.
I have used Jon many times to repair or fit items in tenanted properties and I have to say that the service that I have received has always been outstanding. He answers my calls, contacts tenants and arranges visits promptly and efficiently. I wouldn't hesitate in recommending the company. Happy landlord, happy tenants!
My aunt contacted me to tell me that her freezer door hinge had broken. I contacted NG Appliances and they phoned my aunt and were with her in 20 minutes and the job was completed within the hour. Fantastic service.
Absolutely brilliant! Fixed the dishwasher in no time at all. Parts available on his vehicle. No messing- got the job done! Please note: 1 sugar in his tea!! Lol Lovely chap!
Thanks John excellent job, very professional turned up when he said he would, very friendly had a great chat while he carried out the work, would recommend him and NG Appliances Ltd to anyone... thanks again 👍
Reliable, good value.
Excellent quick service and what was a reasonable price. Will recommend to family and friends.
Great service and very reasonable pricing.
i called to report a fault with my fridge- freezer and they came out very promptly. He was honest with what was wrong with it and was fixed within the half hour he was present. One off fixed price and all sorted. Very highly recommended
Asked me about my broken fridge when I rang up (it's knackered) and saved call out fee.
Quick response, next day availablity and fixed oven on the spot.
Excellent service. Arrived 3 hours after my phone call. Appliance fixed and up and running. Cannot thank you enough. Lovely friendly chap too. Will definitely recommend to others and use for any future services or issues. Thanks 😊
Excellent same day service. Brilliant value. My go to company from now on. Can't recommend them enough.
Next day appointment. Had the parts required to repair our cooker and was working straight away. Have used NG appliances several times and they are consistently good.
I called for a quote to repair 1 appliance and to see if he could install a fridge/freezer, but very unhelpful.. Basically put the phone down on me as he had ''another call'' coming through and told me he would call me back. He Didn't call me back and rather than just explain to me like a professional that he couldn't help me, he acted in this unprofessional manor. If your not interested in the job, just say so.
Called in the morning and John came to my house in the afternoon to look at my American Fridge Freezer. Honest, trustworthy and reliable. Went to John through a recommendation and now I certainly can't recommend him enough - Thank you!
Don’t look any further. Superb service quickly given (3 hours). Good price. Very pleasant chap(John Fletcher) who obviously knows exactly what he is doing
Swift resolution to two issues at a time convenient for me at a great price
Rang to get a quote, wasn't given one, told to ring back once I'd got more quotes, not helpful.
An expert on call for any issues relating to home consumer white goods. We had our fridge freezer freeze up with potentially a few possible issues. All potential fixes were discussed while taking into consideration the age of the unit and cost to repair. Came the same day but obviously depends on availability. Will definitely use again and recommend to others.
Came next day, fixed oven quickly - would recommend.
A brilliant service. I phoned at 10.00, he happened to be in the area and the oven repair was completed by 10.45! Capable, knowledgeable, efficient, friendly and a very reasonable price - what more could you possibly want? I will definitely use NG Appliances Ltd again when the need arises. Thanks again for such a great service.
We called John at 6.00pm on 23 December about our non-performing washing up machine. 10 years old and a vital piece of kit for Christmas! He visited Christmas Eve and dealt with the problem. Marvellous! We had a linked issue on 27 December and he returned the same day to make another repair - he made no additional charge! Experienced, professional and reliable. Highly Recommended.
Excellent local company! I have used NG Appliances twice now, once for our cooker repair and once to repair our dishwasher. Booked the cooker repair this morning at around 8am, the engineer arrived at about 10am and had it repaired for a very reasonable cost by 10:30am. The engineer was very polite and friendly as always. Thanks for the excellent service guys!
Area
Opening times
- Monday8:30 AM – 5:30 PM
- Tuesday8:30 AM – 5:30 PM
- Wednesday8:30 AM – 5:30 PM
- Thursday8:30 AM – 5:30 PM
- Friday9:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2013
- Landlord work
- Work guaranteed
- Card payments accepted
Also available in Calverton
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