Firstfix Heating
5.0(65)Wallingford • REFCOM




About
Firstfix Heating is an air conditioning business based in Wallingford. They are listed with REFCOM as an installer.
Reviews
5.0
Firstfix Heating customers repeatedly praise Chris by name for boiler repairs, servicing, boiler and heat pump installation work, and for attending promptly, including evenings and weekends. Several reviewers say he explained faults and systems clearly and kept them informed, and some describe him as reliable, friendly and tidy. One reviewer says he found a faulty heat pump, dealt with the manufacturer over a warranty repair, retuned the system and showed them how to get the best from it. One reviewer reports that a boiler service was arranged for an agreed date but nobody arrived and there was no explanation.
I can't recommend Chris enough. He has done numerous jobs for us over the years from repairing, servicing and installing gas boilers in a previous house to installing a heat pump in our current one. His work is always first class and he is the first person I suggest to people for any boiler or heating pump needs.
Chris is the best heating engineer you’ll find. Reliable, well priced, super friendly and always goes the extra mile.
So impressed with Chris. Reliable, trustworthy and knowledgeable. He rescued us from a badly installed boiler (another firm), staying in his own time to find a temporary solution to make sure we weren't left in the cold , then returned to resolve the difficulties. Chris really knows what he is doing, talked us through it all, even checking in with us after he had left. We cannot recommend him enough.
First fix went above and beyond for our mum - working in horrible weather conditions to ensure our mum had heating - genuinely seemed to care about sorting things out so she wasn’t cold. We really appreciate it Thank you
Chris did a brilliant job on our Air Source Heat pump. The system had been installed when the house was built three years ago. The installer had not done a good job. A combination of this and a faulty heat pump meant that the system would shut down every time the outside temperature went significantly below zero. The original installer came out on several occasions and didn’t resolve it and it would shut down on a regular basis. Our experience of air source heating was not good. A couple of weeks ago at the weekend , when it was minus 8c the system died. We tried calling the original installer who did not have emergency cover. We found Chris through local enquiries. He came out and found that the heat pump was defective. He dealt with the manufacturer and helped get them on the case as the heat pump was still just in warranty. He got that resolved. He spent some time liaising with the manufacturer.He came back out and retuned the system and took the time to explain and show us how to get the best out of the system. Chris has great diagnostic skills and took the time to keep in contact on several occasions to make sure all was well. For the first time in three years we have enjoyed warmth with this system and not felt fobbed off by technicians who would talk at us. Great diagnostic engineer, great service, really nice guy.
Always quick response and happy to help when needed.
Chris responded very quickly to a call for a boiler problem. He guessed on the phone what the problem was and came the next day to fix it, bringing the spare part with him. It was all sorted in about half an hour. I simply can't fault service like that.
Chris thanks for the great response. You might have saved our Christmas. You will my go to heating engineer from now on. Have a great Christmas.
What a great response, and on a Friday evening. Thank you, Chris, for doing this, and I really appreciate the professional, quick response. Mark
1st class service provided, Chris went out of his way to help in an emergency would highly recommend and will always be my first call.
Chris came straight out on a Sunday morning to fix our boiler. He quickly identified the issue as the heat exchanger and was able to fix it without replacing the part.
Had a gas boiler service by Chris at First Fix heating. Great chap. Really knew his stuff with the system. Not only did he do the service, he found a leak in our expansion tank on the hot water system. And also optimised the boiler for us to be more efficient. I cannot recommend First Fix heating and Chris enough. Really excellent work.
Without doubt the best plumber we’ve ever had. Since install, our underfloor heating had never worked in quite the right way, but after a few hours Chris had it balanced, working more efficiently and within 24 hours the house was toasty warm. He’s a wizard. Why can’t more tradespeople be like Chris??
Chris is absolutely top draw, he does excellent work at a very reasonable cost and has come out to us at short notice several times when we've had problems. I couldn't recommend him enough.
Very good service. Chris came out to me on Christmas bank holiday promptly and fixed my boiler. professional , Helpful and offers advice and tips, I will be sure to use FirstFix Heating again. Reasonably priced too.
Our boiler stopped working on a very cold night, and Chris came out the same evening and fixed it. An excellent service, thank you.
Chris is brilliant! Really friendly and professional service and always tries to fit in emergency call outs and is able to resolve the issue. Really recommend FirstFix Heating.
I cannot recommend Chris enough . Our boiler broke and Chris attended that evening .. he quickly identified the problem and fixed it for us . So impresssd with the level of service and professionalism.
Chris is a highly professional and knowledgeable heating engineer. He goes above and beyond what would normally be expected and is passionate about energy efficiency. We feel very lucky to have “discovered” him.
Chris is by far the best heating engineer we have ever come across. He's the type of engineer that doesn't fix an issue and leave but takes the time to explain what happened, why it happened and what he did to resolve it - providing ideas and helpful advice too. Really refreshing and very impressed with his outstanding service!
If it were possible to award more than 5 stars, we certainly would do so for Christopher Boyle of FirstFix Heating! We honestly cannot leave enough positive comments about Chris! His knowledge of his trade is top notch, his punctuality, reliability and professionalism are beyond reproach, and his all-round good nature and pleasant disposition are always a pleasure! Nothing ever seems to be too difficult for Chris to figure out. Out of at least 5 other quotes (and several from large, well known companies), Chris was the only one who spent time trying to figure out the best solution for our boiler issue, and he then fitted the new boiler with extreme professionalism, and always with a smile! There has never been a time when we have contacted Chris when he hasn’t provided us with exceptionally prompt and beyond excellent service and/or professional and helpful advice! We fully and enthusiastically recommend Christopher Boyle of FirstFix Heating! We definitely know that you will never find a more professional expert in this field!
Chris fit us in very quickly when I realised our boiler was overdue a service. He was friendly and knowledgable and had some great tips on how to maximise the efficiency of the boiler. Would definitely recommend.
Have used Chris for the past 2 years and find that he is excellent and reliable and would highly recommend
Chris form FirstFix Heating has carried out work for me several times over the last few years and I can’t recommend him highly enough. He has recently installed our boiler & unvented heating system and his workmanship is the best I have seen (I have previously used several companies over the years). Chris has an incredible knowledge of heating systems and his work ethic ensured the job was completed on time.
Very efficient boiler service, reliable and keen eye for detail.Would definitely recommend.
Excellent annual service and gas safety certificate from a very experienced, knowledgeable and friendly guy.
Agreed a date for boiler service and waited all day but no show and no explanation
Chris just gets the job done effectively and cheerily! He's a top plumber.
Amazing work, thanks Chris!
Excellent service from Chris who found a problem others had missed. Many thanks for a fast thorough service
Friendly and trustworthy and clean and tidy work, also came out on weekend for us at short notice.
Fantastic work by Chris, well prepped and great communication on our boiler replacement. Highly recommended.
Absolutely amazing work! Once you have had a job done by Chris Boyle of FistFix Heating, you will never again use any other heating engineer or plumber! Chris's knowledge and experience is really extensive in every aspect of the plumbing and heating spectrum, including all the brands of appliances and equipment, and he keeps up-to-date on all the latest technology. He will explain it all to you too, so you will understand exactly what's going on and be able to make choices with his advice. Chris's work is superbly tidy and geared toward attractive presentation, as well as top efficiency. He also carries out all sorts of related work, like drilling walls and plastering, and uses electricians, carpenters etc where necessary, all appearing on the site seamlessly, with no responsibility on the customer! Nothing is too much trouble! Well, you have been lucky enough to learn about this company, now act on it! You'll be glad you did!
Superb service, quality and value. After 30 years our old boiler finally gave up the ghost. Chris came around that evening to provide a quote. He took great care in looking at the current system and advising on appropriate updates. All were sensible and as we had anticipated. Chris started work immediately on the Sunday and was totally professional throughout. Chris takes great care in his workmanship, is very clean in how he works (blankets down/covers on shoes etc.) and completed many little additions as part of his work that meant the overall job is perfect. We now have a silent and highly efficient boiler (Viessmann - look them up) with a perfectly balanced system. All the rooms are at an even temperature and easily controlled. We couldn't recommend First Fix Heating more. We are delighted with the heating system and all done at a very reasonable price.
Amazing service. Problematic boiler with intermittent fault, Chris kept at the problem trying to resolve the fault. Bonus he came out quickly on a weekend. Thank you Chris
Heating and hot water are so important in the winter. Had a break down in winter and Chris saved the day. Great service, flexible, tidy and reasonably priced. Will use from now on.
Messaged Sunday morning with no heating or hot water and we had somebody out by the afternoon. We will be using again as very happy with the service.
Chris was brilliant...we have had three heating engineers try to resolve our problem. His knowledge and expertise is fantastic. He was quick to come and sorted the heating at a very reasonable price. Thank you.
Quick,professional and friendly service. We were very impressed with Chris and his work. We’re booked in for our next service with FirstFix Heating because we know that Chris provides is reliable and very knowledgeable. Best we have ever experienced.
Very pleased with the speed of service and the efficient handling of our problem boiler. Recommended +++++
Chris was superb. We originally had another company come out and they told us it would take 7 days to get a spare part. After 7 days they said it would be 9 days, so we called Chris from first fix on a recommendation from a friend. Chris came out the same day, with the spare part and fixed our boiler. Excellent customer service and what a nice guy too. thank you
Absolutely five star service. Thought my boiler was a goner, but Chris stepped in (at very short notice, and on a weekend no less) and within a couple of hours had me back up and running, leaving me safe in the knowledge that my trusty combi was working safely and efficiently. Chris really knows his stuff and pays attention to all the important details. Nice bloke too. Would recommend 100%
Chris did an outstanding job replacing my old gas boiler. He explained everything from start to finish and I was very pleased with his clear explanations and professional attitude. I would thoroughly recommend Chris to anybody requiring a skilled honest and professional heating engineer. Rob Waddleton.
Great customer service. Very informative quick call out time . Would recommend and would use again.
Fast and professional service provided. Felt immediately confident when Chris arrived that we were in safe hands. Immediately puts you at ease and explains fully what the problem is. Highly recommended.
Chris installed a new boiler for us as well as various other jobs around the house. We are very pleased with the work! Meticulous, clean and high quality work throughout. I would have no hesitation recommending him!
Chris has done a fantastic job in installing our new boiler. He is very professional and hardworking, and the quality of his work is excellent. We are so pleased we had decided to go with him. Highly recommended!
Chris is very reliable and friendly and I can highly recommend him!
Very professional. Contacted Chris after another engineer had condemned the boiler. Chris spent time stripping and servicing the boiler .The boiler is now working perfectly. Happy to highly recommend Chris' work.
Chris definitely deserves 5 stars. He has helped us out immensely recently, knowing that after a week of work on our boiler by another company it had given up the ghost and needed replacing urgently. He is extremely knowledgeable and takes the time to explain the process and new system. Nothing is too much trouble, he just gets on with it. I feel we have a fantastic central heating system now, really good quality. Chris will be providing the ongoing services on it and will even send us an email reminder! We highly recommend him and wish we had met him earlier. Thank you.
Chris is a very reliable first rate heating engineer who charges very fair rates and is exceptionally clean and tidy in the way he carries out his work. His advice is great and customer focused and like other reviewers I whole heartedly recommend him.
The service we received was absolutely first class. We only needed a cooker fitting but Chris was very thorough in investigating exactly what work needed to be done, explained everything clearly, and gave an extremely competitive quote. He turned up on time and completed the work efficiently, tidying up after himself as he went and explaining how all the safety features worked. A friendly manner complements his expertise, I would have no hesitation using his services again or recommending him to all
Overall an excellent service provided by a highly diligent, conscientious and skilled individual whose work and conduct was exceptional throughout. I highly recommend Chris at FirstFix Heating after our conventional boiler system was replaced with a combi. On his first look at the job he looked at a lot of detail on the current layout of the house and what we wanted giving a comprehensive and very reasonable quote for the work to be carried out. All the way through he kept me informed of what work was being done and the plan of action so I knew what parts of the house he was working on and what work was being done and why. This made me feel that I had a good understanding of the work being done throughout. He was exceptionally neat and tidy throughout and was very helpful with his advice. He also took the time to teach me how to use the system properly and the whole house feels much more toasty after his work. He also added a water softener and power flushed the system as well and all of his work looks really neat and tidy with the new pipework being specifically routed so that it could not be seen throughout the house. We are really pleased with his work and will certainly use and highly recommend the services of FirstFix heating in the future.
From the outset, Chris was efficient and professional. My initial enquiry was in he Christmas holidays and he answered and booked in to survey the heating system here. He was on time, polite, knowledgeable. Immediately he recognised we needed a new system. Which thankfully he was able to quote for almost immediately, and Two days later was fitting it. He always wore overshoes. Protected all our floors and work surfaces with protective sheets. He worked quietly and efficiently and cleanly. There was no mess. He clearly knows his trade brilliantly. I have had endless problems finding someone reliable over the years but can finally say that Chris Boyle at first fix heating is the answer to all of this. Brilliant. We have endless hot water and a warm house. Thank you Chris.
What superb service - faultless.
Reliable and excellent service. Chris was polite and explained the issues with the gas fire. I highly recommend Chris. I will be using his services again in the future
We contacted Chris for advice on fitting another radiator in our cold living room. He replied very quickly, came out and offered his advice and other suggestions on keeping the house warm. Following receipt of the quote he came and fitted a new radiator, phoning us on the day to let us know what time he was going to arrive. He is a very neat and clean worker, friendly and helpful and at a good, fair price too. It has made a big difference to our living room which is now lovely and toasty! I would highly recommend Chris to anyone as a reliable and honest tradesman and would definitely contact him again for any other issues.
Great communictaion, really good value and turned up quickly. Very impressed!
Chris came out at 8pm although he had worked all day and was very polite efficient and knowledgeable. He managed to fix the problem with our central heating system very quickly after being without heating for 5 days. Would highly recommend First Fix Heating and will definitely be recommending him to friends and family. Excellent service.
We have used a few different people for our boiler repairs and services over the years and Chris is by far the best. Fairly priced & excellent at what he does. Would highly recommend and will definitely use again. .
Outstanding communication, workmanship and service from start to finish. They say that first impressions count, and rom the very first contact we had with Chris we found him to be fantastic at responding promptly anytime we had reason to contact him. On arrival to quote for the job (moving the boiler into the loft) he brought his own shoe covers and was extremely personable and friendly. He talked through exactly how he would suggest that he completes the job in a simple to understand way and ensured we were comfortable with what he was quoting for before he left the house. We received the quote very soon after his visit and it was a very reasonable price too. We had asked for the quote to be broken down into separate parts so we could decide what we could afford and Chris happily did this. We are a family of four, with two teachers and a 7 and 9 year old and it happened we were all on school holidays when Chris was working on the job so we saw a lot of his work first hand. Chris works his socks off! He was in the house for four days straight and was able to get the job done creating minimal disruption for the household around him. He was fantastic at answering questions from both the adults and children and was really pleasant to have around the house. He really takes pride in his work and his workmanship was outstanding, never cutting corners We would highly recommend Chris and have already had him quote for our next project!
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- REFCOM REF1025436
Also available in Wallingford
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.