Warmserve Services Ltd

Excellent service from Steve, who recently serviced my boiler. He was extremely knowledgeable, professional and personable throughout. Really pleased with the service and would happily recommend him to others.

Warmserve have been servicing combi boiler and fire for several years and always been happy with the work. Steve came today for the annual job and also marked the water inlet taps for me and advised on positioning of CO monitor.

Peter from Kidwelly was outstanding when he came to sort a central heating system....lovely chap too.

An electrician called Joe called to identify an electrical issue with one of my sockets. He was only meant to be an hour. Due to some medical needs, needing electrical equipment over night, every night. He ensured he didn't leave until the job was done (3 hours). A huge thank you for the job he did and the dedication and professionalism he showed. Great service.

Steve visited us today regarding our boiler repair , he explained everything to us and how we’d proceed, he was very warm and friendly and made us feel very assured, thanks Steve .

Leak emergency call out

Steve arrived today and diagnosed issue with the fan fault on the boiler quickly. Steve was apologetic that he will have to order the part and that he could not solve the issue today but will order the part today. Steve was very efficient and polite. Thank you Steve.

Top class service from Steve yet again. Efficient & professional. Wouldn’t choose any other firm.

Thank you sooo much to Kyle who came the first time to see what the problem is with my boiler and then the lovely gentleman, Steve, came to fix it. Great quality of service. Very friendly. Highly recommend Warmserve.

Steve was our engineer who came to fix our boiler issues. He was lovely and understanding about our misunderstanding of the issues. He took his time to explain what the issues were thoroughly and made sure to quell any worries that we had and answer any questions we had about any issues to do with our boiler. His communication is perfect and he clearly cares about customer satisfaction and their feeling safe. He very clearly knows his trade and made sure we understood anything we needed to or that we asked about.

Fantastic service from Steve who experience quuickly diagnosed the problem and took great care in explaining

We have used Warmserve for a number of years and they have always been outstanding. They came today to service our boiler and install some lighting and they have improved again! Exceptional! Can’t praise enough and would recommend without reservation. Thank you to Steve for the boiler and Joe for the lighting. I would also like to thank Mark and Ash for their continued level of excellence.

My experience wasn't good iv been insulted by one of the engineers and the warmserve company doesn't care

After being messed around by 24/7 for weeks, even having them try and convince me it was my fault the boiler wasn't working after the third engineer visit I had Steve from warmserve visit. Steve was professional, knowledge and also incredibly kind. He identified the issue, explained it in depth to me and then upon the new parts arriving fixed the issue. I will in the future be using warmserve if I have more issues due to how great the service received was.

Great customer service by Steve. Efficient and on time. Combi boiler service identified an issue which would have caused a failure over the winter months. Thank you Warmserve.

Excellent and timely service from a friendly chap named Steve. Thanks again.

Excellent service from both McKenzie and Steve. Would fully recommend!

We were having trouble with our water constantly running cold, Steve was able to identify and fix the problem straight away. Couldn’t have asked for a more polite and friendly service i highly recommend him!

Steve was absolutely great sorting out the piping and finding the leak to fix.

Steve was efficient, punctual and polite. Very pleased with the service

Contacted Warmserve on a Sunday due to a water leak from my gas combi boiler. Steve from Warmserve arrived promptly, identified the issue with the boiler , then proceeded to order the replacement parts. I spoke to Warmserve office who confirmed once they had the report from Steve the engineer and depending on the availability of the parts required the repair would be carried out as soon as possible. Steve also advised on action if the leak got worst

Really satisfied with the service I received today ,both from office staff and Steve ,the engineer who called ,was polite ,knowledgeable and efficient ,who traced and rectified a leak on water main at my property , Water back on now , Great price and Excellent service ,5 stars.

Our boiler had its annual service 2 days ago by Steven. The service was excellent with no problem.

Steve was friendly and explained everything about capping off an old gas fire, he cleaned up the site and left everything clean and tidy. Thankyou Steve much appreciated.

Steve was very helpful!

Warm serve are always prompt, polite and reasonably priced. We always give them a call if something needs fixing or the boiler needs servicing.

Steve was most helpful and reliable when carrying out my annual boiler service. Top marks.

Cannot recommend them highly enough. Very professional and friendly staff. Thank you

Steve arrived at our house to search for a water leak that has taken down a chunk of our lounge ceiling. He was very friendly and quickly identified and fixed the problem. Very polite and efficient service and we would recommend him

The engineer, Steve, was excellent. Both repair and service to the boiler was quick, all with friendly and knowledgeable customer service.

Polite and helpful engineer, and will have him back to service the boiler next year. Thank you Steve.

I woke up this morning (Sunday) in Gloucestershire to no hot water or heating. Warmserve Services Ltd confirmed they would be with me by 4.00pm. Amazing service, all sorted and thank you to the lovely Steve who is now driving back down the M4 to Swansea, late on a Sunday afternoon. He took the time to explain what the problem was and showed me if I had the same problem again how to rectify it.

Steve did an amazing job today, very thorough and professionally. Really went the extra mile to ensure the issue was resolved efficiently. What a credit to WarmServe! Thanks again.

Excellent service provided by Warmserve, sent engineers out straightaway. Steve carried out the repair, very professional and high standard of work, and a lovely guy to. 5 stars.

Steve from Warmserve called out 15th April 2026 at time slot agreed to fix leaking stop cock. Explained what he saw as the problem and fixed it efficiently and was very courteous. Would use company again.

Warmserve electrical services: I am delighted to say how impressed my wife and I are with the professional standards, quality of care and rapid response given by Neil on his emergency visit to our house today. He was thorough, accurately diagnosed the electrical problem and resolved the issue quickly and safely. I strongly recommend Warmserve electrical services branch.

I had a new Baxi combi installed. Finally we have heating again! Can't thank the team enough, job was carried out quickly and the place left clean. Mark was brilliant at talking through options with us, also the rest of the team have been so lovely including the staff in my home and on the other end of the phone. Can highly recommend Warmserve if you are looking for a new boiler. Thank you all!

Steve was fantastic at carrying out our annual gas service. He was very polite and explained everything he was doing. Thank you Steve

Lynn has visited my home a couple of times to carry out work on our heating system, and each experience has been excellent. He always makes me feel completely comfortable—he’s friendly, chatty, and always smiling, which really puts you at ease. On top of that, his work has been consistently high-quality, and everything has been done to a great standard each time. It’s clear he takes pride in what he does. I’ll definitely continue to request Lynn in the future, even when we move house. Thanks again, Lynn, for the fantastic service :)

Absolutely amazing service. The team was friendly, efficient and made the whole process stress free. They went above and beyond to make sure everything was perfect. It’s rare to find a business that truly delivers on its promises

I recently had a new boiler installed by Warmserve and I couldn’t be happier with the service from start to finish. The team was professional, friendly, and very knowledgeable, taking the time to explain my options clearly and answer all my questions. The installation itself was carried out efficiently and neatly, with great attention to detail and minimal disruption to my home. Since the replacement, the boiler has been working perfectly and my heating and hot water are noticeably more reliable. It’s reassuring to know the work was done to a high standard by engineers who clearly take pride in what they do. I would highly recommend Warmserve to anyone looking for a reliable, trustworthy company for boiler replacement or heating work.

I’ve had services from Warmserve for a few years now, and always had a good quality experience. In the past they were subcontracted by a boiler care plan company but this year I scrapped the plan and went to Warmserve directly. Much easier to organise, great company communications, and good price too. Recommended!

I can't recommend this company highly enough. I had an unexpected boiler breakdown emergency and was really stressed, but they responded quickly and handled everything with complete professionalism. The engineer arrived promptly, explained the issue clearly and fixed the boiler with no fuss. The service was reliable, honest and reassuring at a time I really needed it. I wouldn't hesitate to use them again.

Warmserve have carried out many jobs for me over the past 10 years. Happy engineers , informative , out of hours service

I have used Warmserve for a number of years for anything plumbing related for myself, family, friends and my rental properties. Everything is always done when they say it will be and to a professional standard. Would highly recommend.

I regularly use Warmserve for all my landlord needs, including gas, plumbing and electrical work. The whole team is consistently helpful, efficient, and professional. Booking is always straightforward, and they do their best to accommodate my requirements quickly. Reliable, friendly and trustworthy – highly recommended!

Big shout out to Ashley & Mark on the fast call out and repair of my boiler this evening. Highly recommended. Thanks Again

The service I get from Warmserve is so good.Dayna in the office is great at arranging appointments.Jamie the Engineer is so polite and friendly and is very good at his job.Highly Recommended

Thanks Warmserve. We've called them out a couple of times over a 12 month period. Replacement tap and stopcock that was ceased up. Quick and professional service.

Steve Read the Engineer turned up as planned & serviced my boiler. Did a professional job.

We’ve had warmserve out previously to install a new radiator in our kitchen, Stef was fab! Very clean and tidy workman. We have since had warmserve out to look at my elderly grandmothers boiler as we were having some problems. The boys were great, they quickly solved the problem and were wonderful with Nan, they explained everything to her and the problem was sorted quickly. Would use again in the future.

Just had an emergency callout with warmserve. Engineer Steve Reid came within two hours. Brilliant service lovely knowledgeable guy. Would definitely recommend this company.

Fantastic, quick service. House Alarm system broke overnight. Simon came, diagnosed the issue, and resolved it within the hour meaning very little disruption. Would recommend to everyone! Thanks!!

Boiler installation. Leaking pipe after the installation. They sent someone out who couldn't fix a leaking pipe which hadn't been connected properly. They arranged for another engineer to come out and fix the pipe. Engineer didn't turn up at arranged time. Engineer's job management system wasn't working so they weren't informed they had a job at our property. They couldn't get hold of the engineer because they were working underneath a church. Engineer apologised and they rectified the issue, they also helped us with our boiler controls. Really appreciated 10/10

I don't like to leave reviews on certain services, in case I jinx myself and it all goes wrong, but I have to say I would recommend Warmserve happily to other customers. Early 2023 I had engineers out twice (2 different problems), on my dinosaur boiler, the second repair did the job, although the guy who fixed it, said promise me you won't spend anymore money if it goes wrong again, as it really was old. Well I'm pleased to say, that repair did the job up until this weekend. The boiler has now died and we took his advice to not to keep resurrecting the dead, and are getting a new one fitted tomorrow, but whatever the engineer did, we got another 20 months out of our boiler which is actually very impressive. So hopefully other customers don't have dinosaur boilers quite like ours, but if you do, and it can be fixed, these guys can do it. Thanks a bunch 👍

Had my annual gas safety check with this company - good price, professional and friendly staff. Will use again. Many thanks!

Warmserve installed my boiler and have serviced it since installation until this year (see my earlier review as to why - incidentally, just look at the photo of how they left the wall looking when they completed the installation if in any doubt). This year, I asked British Gas to do the service. The engineer was appalled at how bad the previous servicing had been. It was so bad that in this relatively new boiler, corrosion had been allowed to build in the heat exchanger to the extent that it had welded to the pump and warped the capsule. He said that an issue would've flagged early on had they measured the fan pressure (note that the fan pressure is not shown on Warmserve's paperwork). He was also astonished that Warmserve had claimed they could service the boiler without removing the cover (as happened on their last visit) as all the controls are inside and the pressures can't be measured properly without it, neither can the required visual inspections be completed. He found that none of the components had been cleaned for years. Warmserve had also signed off the bonding as 'satisfactory', yet there is none and certainly nothing in the vicinity of the meter, which is the regulatory standard for it. Warmserve service took 15 mins. This proper service (same price) took over an hour. Had the BG engineer not fought for a further hour to remove the welded heat exchanger, the whole unit would've had to have been replaced at a cost of £1000, because of poor servicing.. He showed me the condition it had been left in and all the debris that hadn't been removed in the previous services, so I saw with my own eyes. I am livid at how I've been conned all these years. After my last review, the owner of Warmserve harassed me to try to get me to remove my review, then tried to bribe me with a substantial financial incentive to remove it. I refused as people need to know what they are letting themselves in for, and this is the only way service will improve by holding businesses to account for their failings not covering them up. As a final note, the boiler had been noisy for the last 2 to 3 years - we just thought that was normal given it had been serviced every year. After the BG service, it's now quiet as a mouse.

Since writing this review a gentleman called Mark rang my husband. Mark apologised for the issues we had with the company, which was what we wanted originally. We really appreciated this call, it showed that the company care about their clients. We would definitely consider this company again after receiving this phone call. Work was completed in a timely manner by two lovely young lads. Really clean job. Problems started with the invoice. I rang and paid the bill over the phone before invoice was received as we were going on holiday and wanted to pay before going. When we were away in the Caribbean my husband received a voice mail. We didn't listen to the message but could see it was from Warmserve. We sent an email to say bill has been paid, gave them the date. They obviously choose to ignore this email as a couple of days later while still away we were threatened with debt recovery agents. We sent another email explaining that we had paid. We the received a reply saying it was a computer error. This was their apology. On return I called and again no proper apology just blamed the computer again. Up until the payment issue I would have definitely had used this company but not now.

Excellent service today from Peter. 10/10 for the thorough work carried out on my boiler. Friendly, helpful and professional service . Thank you

Recently had Warmserve out to fit a new bathroom, from start to finish couldn't been happier ! Their attention to detail as-well as professionalism was fantastic. Will definitely be going to Warmserve for any future work and recommending to all friends and family! Great job 👏🏻

Excellent customer service from Steve Read thorough check of issues full explanation - repaired and heating now working thanks Steve would certainly recommend Warmserve for any plumbing or heating issues

Fabulous service. Had an engineer out within 20 minutes of my phone call. Although the problem couldn’t be fixed the same day due to a part having to be ordered. The engineer was back 2 days later. My boiler is working. I would just like to mention that the engineer I dealt with on both occasions was Steve who I found extremely helpful and answered all my queries and offered advice for the future. Highly recommended. Thank you

Excellent service from Steve the Warmserve engineer. Explained everything in detail. I am in a contract with plus heat at the moment but will be moving to warm serve next March when my contract expires. Plus heat have been really poor but Warmserve have been excellent. Could not recommend highly enough.

Prompt repair of a pipe leak. Plumber did a good job and was very polite. Would use again.

Have been rennovating a house for nearly a year, the final stages of plumbing were left before we could move in that week and we were let down massively by our plumber. We were at a point we had to move in, but would have had no functioning bathrooms or kitchen. Reached out to warmserve. Spoke to Ashley who got someone out to us the next day to check the work gave us a very reasonable quote and Leon came out the following morning to complete all the work. Can't praise this company enough. Really helped us out in a desperate time and enabled us to move in without any more stress. Leon was polite, clean and tidy and respected our home. Will be using in future for any plumbing needs. Thank you so much.

Have to say what an amazing team you have working for your establishment. Polite professional tidy and efficient Chris, eathen and jude were friendly and just got on with their jobs and not forgetting Simon (sparky) who also was reliable and explained how to work the new system so thank you all for making it easy and simple

Knowledgeable, Professional, Efficient and Reliable. Couldn't fault them. The work on the shower replacement was spectacular and they went above and beyond to make sure everything was perfect. Definitely will be giving them a call for any future needs.

Recently had a bathroom installation with Warmserve and couldn't be happier.... we were so lucky to have such a fantastic team! Jason, Ava and Richard have been an absolute pleasure to have here and their work is outstanding, they really take pride in everything they do. They have all been friendly, polite and very respectful of our home, and we are so grateful for all their hard work. Warmserve have also been very helpful in sorting out some supply issues with the fittings which we really appreciate. Thank you all for such a positive experience and a stunning installation! Highly recommend.

We have used Warmserve for our last 5 gas boiler services. Booking is easy and convenient. Prices are good and they are very easy to deal with. All certificates are sent promptly once payment is sent and so far everyone we've ever dealt with has been lovely and helpful. Would highly recommend.

Got an emergency call out during the Christmas break. identified the problem and fixed it the next day. Fair price

Amazing service! I called because of a problem with underfloor heating. Two of their engineers happened to be in my area, arrived within half an hour or so and quickly identified the problem. They also checked a problem with a dodgy light switch while they were here, diagnosed the problem and installed new cabling to fix it. All within about 30 mins. Friendly, helpful and very good price. Will definitely use again! Thank you Warmserve!

What a wonderful experience dealing with Jason, Ava and Richard. Jason and Ava were friendly polite and there work was outstanding, Richard only called in when any electrical work was needed. Our bathroom is absolutely stunning...thank you guys.

Had warmserve engineer to fix leaking boiler component, prompt professional service and excellent communication throughout

Thank you to Warmserve for doing a great job for an elderly customer. She was delighted with the service and professional engineer doing the work. Turned up on time and communicated well throughout.

Called for a boiler service. The whole process was very easy and good value for money. All the staff were friendly and helpful!

Excellent company to deal with. Promptly dealt with my query and provided a competitive quote. Martin who came to do the job to fit an outside hot water tap was extremely skilled, and efficient, with great customer skills. Will definitely use them again.

Fast, efficient, friendly, professional, excellent service.

Fixed a pipe that burst in cold weather. Came from Swansea to Cardiff and were more than happy to talk through options to prevent it happening again. Good quote. Work done to a high standard. Helpful; professional but informal; knew their stuff. Great

Excellent customer service by an engineer who was obviously highly skilled Thanks to michael Peters

Warmserve has been my guardian angel against an insurance company that does not care about its customers. I logged a boiler breakdown on my home emergency cover on Monday morning, and the insurers auto-texted that I would have appointment four days later despite me stating that I have no heating or hot water. However, Warmserve contacted me the same day and sent someone to look at the problem. A part needed replacing. On Thursday, on my fifth day inside a home with room temperatures at 10-12 C and no update from the insurer, I phoned Warmserve again. The very helpful and sympathetic lady contacted the insurer to be told they had not yet got round to authorising the repair! She took it on herself to chase them for the authorisation and managed to get someone to come and do the repair the very same day. I am so, so very grateful to Warmserve for rescuing me from this hellish saga of negligence from the side of the insurer.

Fantastic service, Martin couldn't have been more friendly and professional. Kept our 3 year old happy while fixing our boiler at the same time. Definitely recommend.

Exce

Absolutely outstanding service, messaged on WhatsApp this morning, and Ashley messaged me back with a solution within 2 minutes! All sorted and a massive weight off my mind at this time of year. Thanks again!

We have now tried to book a service with WarmServe twice, once in 2021 and again this year. During 2021 we had booked in a service date with them, and were told they would be arriving in the morning. We rang the office at 11:30am and the lady answering the phone informed us someone would be with us mid-day. I asked what time that would be, as we were originally told it would be a morning visit, and the response was to expect someone around 2pm. To most, 2pm is not mid-day. We had cancelled a mornings worth of work to greet the engineer, so at that point we cancelled the call. This year we received a service reminder from Warmserve, and after ringing around for quotes, they were the most affordable. I rang their office on the 24th of Oct, and booked one of their earliest available slots in, the 25th of Nov. I was told to expect an engineer at 9am and was given a quote. Today was the 25th of Nov, and by 9:25am no-one had arrived, so I rang their office. The lady who answered the phone told me there was no booking on record. I tried calling their alternative tel. number in case I had booked with the wrong office, and ended up talking to the same lady. I explained my frustration and informed her that I would be making a complaint, at which point she transferred me to her manager, without any apology. The office manager also did not apologise, and instead told me she would check the phone records and get back to me. I had a phone call back explaining that by coincidence someone on the same street as me, had booked in for the same week as me, but had cancelled, and she had mistakenly cancelled the wrong job / house call. Still no apology. It seems unlikely that the wrong house appointment would have been cancelled, as each time a customer contacts the office, their name, house number and contact number is confirmed on the call. Further more, we do not live that locally to Warmserve, so the chances of two people on my street booking in the same week are fairly slim. I am not confident that the job was ever properly logged. It would have been helpful to receive email or text confirmation of both my bookings, but this was not a service offered. I was offered a free boiler service at this point, but without an apology, and with a very weak explanation of what went wrong, I would advise avoiding this company where possible, as we will be. We had booked in for more extensive work than just a service, they missed out on a well paying call out. Very unreliable service, and poor customer service skills from both receptionist and office manager.

Contacted warmserve at 7:30 this morning and they arrived 2 hours later, fixed the leak there and then. Two gentleman came and they were so friendly and polite and would definitely recommend to others. Excellent service!

Warmserve came to repair my boiler via insurance company. Had a complicated issue but Mike Peters was amazing. He went above and beyond to get us hot water and heating back with a baby in the house! Can’t recommend this company and Mike enough. Very professional and nothing was too much trouble. Thanks again guys

Great service for recent boiler service and inspection. Thank you

Just had boiler services for the first time. Good service and good price. Will definitely be using their services in the future.

Steve the Gas Engineer was first class: friendly, helpful and knew his stuff! Highly recommended. We are very pleased with his work.

Service carried out on boiler. Came on time, problem sorted with pump being stuck on. Very reasonable. Great job.

We've had a couple of good experiences with them: My son had his bathroom refitted and the tiler was new and useless but Warmserve completely re-did the work. The drain blocked and they came back and fixed it. On my house, Simon the Sparky spent time really finding out what I wanted rather than telling me. Due to our builder, Warmserve couldn't finish but Simon came back months later and had a great memory for how the place fitted together and even came back again to sort out where a chippy had shot a nail through a cable. Top guy.

Warmserve came as part of an emergency insurance call out. Fantastic service and very reassuring. Couldn’t ask for anything more, highly recommend!

Warmserve - recommended for all your Plumbing and Heating requirements. Mike looks after all his clients and often rings direct to discuss any concerns you the client has. Just before Christmas my boiler decided not to provide heat or hot water. Contacted their 24hr call line and the following day Engineer came out and diagnosed a pump issue. Would I recommend - Hell Yes would I use again of course.

Always great service, price and staff - thanks.

I utilised the services of this excellent company via my Home Emergancy policy and was delighted with the standard and professionalism of the work undertaken. Their representative Nathan was exceptional in dealing with my lighting failure, explaining both the cause and remedial work to my total satisfaction. I would definately recommend them without hesitation and will certainly retain their details for future neccessities/emergancies.

Good value and very reliable. Did what they said they would do, when they said it and for the price quoted. Will use again

Excellent service, came to assess the job within 24 hours of contacting them and provided me with a quote within 2 hours of visiting. Had a new bathroom radiator fitted within 4 days, job only took their engineer an hour from start to finish. Simply ring to pay then over the phone once job was completed. Highly recommend.

Since my disappointment I can now say warm save have more than made up for my wait .Mike has explained theyre dilemma and I fully understand. I would recommend as I have never had any problems with them in years past

Efficient and prompt.

Excellent service provided by Peter. Very knowledgeable and professional. Found and solved issue in a matter of a few minutes. Made sure the system was A1 before he left. Thanks

Fab service

Warmserve are an incredible company, they never let me down and are always there to help, would always recommend using them. would give more than 5* if possible.

Really good service,

Very professional and came when they said they would.

Nathan was extremely diligent and polite, identified the issue and resolved the problem. I would have no issues whatsoever in recommending Switch’s services not least Nathan. 10/10

Called them up for boiler repair and came in the same day. Repaired the boiler and advised it might be best to get a new one (ours was 20+ years old) really friendly and explained well. Helped to arrange the quote for a new boiler as well Ashley came in to give us a quote and a rundown of the services. 10 months interest free financing as well. If I remember correctly Martin or Mark? (Very sorry) came in to install the new boiler did his job well. Was very polite and great guy. Explained the new boiler well. Great people, always come in on time or earlier, very professional and will use them again for sure

Our boiler broke down on 30th Jan,they came to diagnose the fault the day after, despite bad weather (snow and ice, which is still on the ground 8 days later!), and having a 100 mile round trip. There was a delay ordering a new part because of the Bank Holiday weekend, but we were booked in for the repair on the day the part arrived. Friendly and helpful staff, out of hours telephone with no waiting time, a professional service all round. Would definitely recommend. The house is warming up nicely now, we're so relieved to have the heating back!

An outstanding company to deal with perfect service & workmanship with guaranteed work

I needed a replacement food incinerator and was really impressed with the quality of the work carried out by Warmserve. I’d definitely recommend them.

Done a great job and charged a fair price, I wouldn’t hesitate to use them again if needed.

After making contact with Ashley due to a boiler issue, he sent Lyn the engineer out who arrived promptly, diagnosed and arranged the parts required there and then. Half hour after leaving I had Ashley back on the phone with the cost of the repair and the rebooking to have the boiler repaired as soon as the part arrived. The repair was also done in speedy fashion and invoiced to me with concise payment options. Thanks all! Will use again and again!

Nice and easy to book a boiler service, great communication and work carried out was brilliant can't thank them enough 5 stars, thanks again! Will be using every year for annual service and recommending to family/friends

Warmserve provided me with an excellent service when re-fitting an en-suite bathroom and plumbing in some appliances in our previously unused utility room. They were extremely patient whilst I waited for parts from suppliers and nothing was too much trouble during the installation. All done with no fuss, very clean work (including removing all rubbish and old fixtures) and very prompt, arriving when they said they would (which seems to be a rarity these days!). Whilst the end to end process was great, including the team answering calls in the office, I should make particular reference to Mark who completed the vast majority of the work. He completed the work without any difficulty and also helped us with some design decisions (positioning of units etc) that I wouldn't have considered beforehand. Would not hesitate using Warmserve again (and have, in fact, already asked them to price up some new jobs for me).

Worked with this company to install several new radiators into a property, which presented a few challenges that nobody planned for. I dealt with Mike the Service Manager and he was very professional, a good communicator and fully understanding of my needs of the job and he worked with me to ensure everything was completely to a good standard. Would recommend this company.

I really cannot praise this company enough. All the ladies at the end of the telephone and the wonderful Mike Peters who finally got to sort our boiler out, are a credit to Warmserve. This company are used by my Emergency Cover insurers (who will remain nameless!) and the story is too long to tell. But be rest assured throughout the whole sorry saga, these guys remained professional, supportive, kind and helpful, and when it was all systems go, quick to do the necessary work. I now use Warmserve for my annual service and would not hesitate to call them for anything else -although I should think they've had enough of me for a while! I highly recommend them - they are absolutely wonderful.

I initially gave a poor rating due to some service issues. On airing the issues the company did go above and beyond to make up for it.

I recently had a new shower fitted by WarmServe Plumbing & Heating service's. Always a pleasure dealing with Ashley & his very professional team, I was recommended them several years ago when I moved from South to West Wales. I have been so grateful for that recommendation because I have been so happy with the service I received from them each & every time I use their services. I would highly recommend "WarmServe Plumbing & Heating service's" to anyone & have done so on many occasions. A big thank you to "Mike"who installed my new shower such a great good no mess what so ever, when considering he had to install the new shower in a different place in shower cubicle because of connection points differing from old shower. Thank you all at WarmServe for your usual 5 ⭐ service!!

Its Welsh !

Fast professional service. They turn up 👍

Had a boiler service and a repair . Easy to book , friendly staff , value for money . Brilliant work .

Warmserve Plumbing & Heating, what can I say......absolutely brilliant! Ben and Mark are very professional, polite, and respected our home. They worked tirelessly all day, did a fantastic job. Even hoovered afterwards! Warmserve were very reasonably priced for the professional service they provided. Would certainly recommend to all.

I had work done on my en-suite bathroom: Tiling Toilet install Wash basin install Shower door install Spot lights / extraction fan install Very pleased with all aspects of job: High quality Time effective Great communication We wanted our shower door fitted the other way around once the job had been finished. Arrangements were made for somebody to come back within 2 working days!

Fab service, very kind and professional staff. They did a big job of converting our cloak room to a full shower vanity room. They gave a fair quote which was great. We went on holiday during the week, work was carried out and came back with a lovely surprise. There were bits that I hadn't purchased correctly and had no signal on my phone when they called me to consult so they bought the parts needed and carried on finishing the job within the time promised! Overall super impressed and will recommend them.

Last Friday the 20th September my boiler broke down and my home insurance company, said they would get someone out on the Saturday. Warm-serve turned up on time. Assessed my boiler but could not fix it that day, it was then another week before they came back out for a second time to try to fix it. Saturday 28th again they arrived when arranged but AGAIN, I was told they could not fix my boiler. It is now over a week I have been left with NO heating or hot water, despite having a 6yr old child in the house, the don’t seem to know what the problem is nor do I know when they will get it fixed. Disappointed is an understatement.

Excellent service highly recommend all staff from the office to the work team helpful at all times, thought of giving work to an independent plumber but messed about for so long we give up the ghost. But the knights in shining armour came to the rescue. Thank you all very much at Warmserve top team 👍

I had a shower fitted by, Warmserve Plumbing &Heating Ltd. The service engineer was excellent. He was polite well mannered and very efficient. On time, no mess,I was very pleased with the standard of of work and would recommend them to family and friends.

Fantastic company, so glad to find a reliable plumber with great prices - Lynn was lovely and I phoned yesterday for a boiler service and today it got done - A*, receptionist polite too when I booked - thank you.

Outstanding service & top repair

Excellent service clean job pleasant staff .thankyou

Fantastic

Excellent couldn't have asked for better service and stunning bathroom suite when finished installer great friendly and professional

Warmserve were a welcome find to install my new inset gas fire. They did a very good job of the installation, and the customer care side of things was excellent. Friendly staff and reasonable price. As they have a team of engineers (nine, I think) they seem able to cover all aspects of plumbing/heating work, something that sole traders can't always do. It seems to me a good business idea to have a larger team of people. Recommended.

Had Warmserve out to fix my boiler yesterday. Turned up on time. Price seemed reasonable and the boiler was repaired quickly and efficiently. Would recommend!

Used Warmserve several times.. Great service and friendly staff!

Fantastic service. Have used several times for various issues and always great quality of work at very reasonable prices.

We work with Warmserve on a regular basis and find them always to be polite and approachable, and accommodating of individual clients needs/access arrangements. They are prompt to respond to requests, and highly professional in all the work they complete. We would recommend them highly. On behalf of McCartan Lettings, Killay.

Very bad experience this week with Warmserve. First appointment the plumber turned up 4 hoursbtoo early and i wasnt in. Waited another week and when the plumber arrived he made the situation worse and rendered the boiler completely broken. The plumber has since failedbto turn up two days in a row with poor excuses. No one has called me to iform me that he would not be turning up. I have missed work waiting pointlessly for him. Today I am told "its out of our hands" we suggest you ring Baxi directly. So I still have no heating and no hot water thanks to the plumber making it worse. They have not returned my calls. They have not turned up. They Have not fixed anything, just made it worse. My experience has been very bad. Perhaps just unlucky. I will NEVER use them again. You have been warned.

Nice job on my bath we had a few issues but got there in the end. Nice tradesmen who are very helpful and approachable.

Great firm. Used them a good number of times. Always on time, friendly staff and do a good job. Any issues they return to resolve - plumbing is never an exact science in my experience. Wouldn't use any other firm now frankly.

Absolutely outstanding job. Rang in an emergency as needed my boiler refitted asap fitted me in the next day. And we'll the staff are always friendly and happy to help would highly recommend to anyone

I have used this company several times. The work is always excellent and the engineers are highly professional and get the work done in a timely manner and to the highest standard.

First class service! When I call Warmserve they turn up as promised, and are very reliable with an excellent standard of workmanship. Their prices are very reasonable so do not hesitate to contact them.

how can u have no installers for flats what utter rubbish!!!!

Plumbers are an absolute nightmare in my experience but not these! I really can't recommend Warmserve enough. I needed a boiler moved, gas supply to an island hob, new radiator installed, water supply moved (inside and out) and loads of original old pipes moved and the service couldn't be faulted. Lovely friendly staff.They arrived at stated time for the quote and work. They did underestimate the time to complete to work (1 day arranged for a Friday) but made an exceptional effort not leave us without heating and hot water so arranged to continue the work on a Sunday afternoon after constant communication with us. Didn't leave our property until late on the Sunday night after striving to complete the work to a very high standard, which was gratefully accomplished. I would recommend this company to anyone as we had been let down by loads of plumbers,The price was very competitive but the most important to me was reliability and communication, especially when your waiting to continue other work etc. Thank you Ashley and your all your team, you were awesome.

Very informative, gave me all the information and prices i needed to know to make an informed decision. Decided on a new boiler. Very polite and clean, arrived on time, and answered all emails promptly. Was not disappointed with price or the quality of work carried out. Would definatley recommend and use again. Cant thank these boys enough. Cheers.