ExcelHeat Solutions Ltd
- Availability
- Emergency call-outs
5.0(184)St Asaph • REFCOM




About
ExcelHeat Solutions Ltd is an air conditioning and heating firm based in St Asaph. They service and install air conditioning, and repair, service and install boilers. They offer emergency callouts, free quotes, and work for domestic and landlord properties. They are listed with REFCOM as an installer.
Services
Reviews
5.0
Reviewers of ExcelHeat Solutions Ltd often praise the team as friendly, polite and professional. Many say work was left clean and tidy, and several mention Bryn explaining the job clearly. Boiler installations and servicing are the most commonly described jobs, with some reviewers reporting same-day or short-notice repairs. One reviewer said a job was not the cheapest but was done quickly in one day. No reviewer reported a negative experience.
Bryn Just talked us through a boiler problem on the phone and helped us solve the issue without a call-out, saving us hassle, stress, and money. I can't thank him enough for his help and honesty and he'll be our first port of call in our next emergency! Thank you Bryn.
Can't praise Bryn highly enough, professional polite and prompt!!! Great service at a great price. Would recommend 1000 per cent 👌
Bryn and his team recently installed a heat pump system in our home. They were friendly, polite and professional. The install took just under 3 days and we are very pleased with the results. The pump is quiet and doesn't use much electric. The oil fired boiler we had before used more. They even took away the old boiler and radiators. We would highly recommend this company.
Have recently had a Worcester Bosch boiler installed by excelheat. Would definitely recommend this company, Bryn and the lads were super friendly and the whole process was expedited in a timely and efficient manner. The cost was made affordable through part finance, which was really easy to navigate and quick. Thank you very much from a very satisfied customer 😃
Great job thank you very much very fast and friendly much appreciated
Im not really one for reviews unless I feel Ive been provided a service that's above and beyond what was expected and required. Bryn and his team at ExcelHeat Solutions were exceptional and the customer service was amazing as well. Experts in the field and very reasonably priced. Businesses like this need every recognition. Highly recommended! Thank you
Great service from ExcelHeat Solutions. Care and attention to the job at hand. Friendly and professional and always ready to answer questions and explain what is happening and how to get the best out of my new boiler and radiators. Definitely recommend them and will be using them again for other jobs on my house. Thanks Bryn
Bryn and Excel heat solutions did a great job replacing our boiler and fixing our heating system. His quote was reasonable, his employees did the job professionally and in a timely manner.
Brilliant service, they came out really quickly and did a great job. Everything sorted really quickly with no problems.
Amazing from start to finish very efficient and helpful. Would highly recommend and I would 100% use again
Excellent service from Bryn and the team for a boiler fitting. Some problems arose, linked with the rest of the system, which were quite stressful as the fitting was for my elderly mum and it was winter time. But Bryn was superb and resolved the issues without hesitation. A true professional.
Had a new bathroom sink fitted today and everything appears fine. Neat and tidy and work looks first class
Not only did Bryn respond extremely quickly to a 'phone request for a quotation which arrived on the same day as his site visit, but the new boiler was installed in just over a week. My recent experience of obtaining trades-people is extremely poor so my experience with Bryn was beyond exceptional! Mark and Ashley arrived promptly on the stated day and installed the new boiler with minimal fuss and tested its operation before leaving by mid- afternoon having taken away the old boiler leaving no mess. Excellent service!! I have no hesitation in recommending Bryn and his team. I have every confidence that if I need any assistance in the future that Bryn will react quickly. A job extremely very well done.
Brilliant service from ExcelHeat Solutions. Bryn came to survey on Tuesday afternoon, understanding our urgency. Mark came to install the new Worcester combi boiler on Thursday morning. The house is now toasty and warm. Mark took the time to explain the boiler and the new thermostat controls. We could not have had a better service. Highly recommend such professional and lovely gentlemen. Many thanks Bryn. Peter and Jean Ketchell.
Bryn and the team are first class, from initial communication through to execution of repairs and all the services they offer. Don’t hesitate in giving them a chance I did after being let down or totally disappointed with the previous level of service. Great company to deal with so much so they will be back again very soon.
Bryn and his team are always polite and respectful of your property. There work is always to a high standard.
Excellent work carried out by a good hard working lad .I wish Bryn well .
Excellent service, would highly recommend 😊
Speedy response to my enquiry and a competitive quote given.
Professional and very helpful. Would highly recommend.
Very good job done, not the cheapest but done quickly in one day.
Excellent srrvice , professional company , great job on my central heating , next job air con.
Bryn fitted a new boiler, new radiators, all new piping at our home.We found Bryn to be very friendly, honest and knowledgeable, he took time to explain the new system and answered any questions we had.His work is excellent and we would recommend him to friends and family.We are so happy with his work that we have arranged for him to return and fit a new bathroom.
Excellent service from Bryn and the team
Excellent service competitively priced I would highly recommend
ExcelHeat installed a new heating system for me. They were professional and very quick carrying out the work.
Excellent work carried out by the crew installing my oil boiler
Reliable and fantastic service, have recommended to family and they are also happy with the service they have received.
Could not recommend these lads enough. Really helpful, nothing was to much trouble. Very reliable. 👌
Excellent service, annual service carried out as planned. The DD option makes it much easier to manage. Many thanks!
ExcelHeat did a fantastic job changing my boiler at short notice. Highly recommended
I cannot recommend Bryn and ExcelHeat enough. We first met him 7 years ago when we had had problem after problem with our boiler and we had the same company out every few months fixing the same issue. Bryn came once and sorted it. From then on we wouldn’t use anyone else. He’s honest, reliable and totally professional. We trust him completely and he has always done a 5 star job. He’s replaced boilers for us, sorted radiators, installed outdoor taps… the list goes on. He is always quick to come and sort and problems that have arisen for us along our renovation journey and we go to him for all our plumbing needs. I know he won’t rip us off and is totally honest. If he thinks something doesn’t need doing he will say and is always up front. Bryn is also a great guy and always turns up with a smile on his face! An absolute pleasure to do business with and an all round great guy. Don’t hesitate to contact him - you won’t be disappointed! If I could give him more than 5 stars I would!
It is now almost two years since we had our boiler fitted by Bryn and his team. The new boiler had to be fitted into the garage so there was a lot of work to be done! Yet Bryn and Tom did an excellent job and when they had finished everything was so neat and tidy, it was if the boiler had always been in its new place. We now have the boiler serviced by the team every year and have a boiler that is efficient and most importantly, trustworthy, just like Bryn and his team. In our fast moving high tech world it is so comforting to know that there is a company like this one which you can contact by phone if there is a problem and you know you will speak to a very helpful human being! Well done Excelheat Solutions!! E Jane Jones Holywell area
Recently had our oil fired central heating boiler replaced, along with new circulation pump and valves. The whole central heating system was overhauled and done in a day. Mark and Tom worked non stop to achieve it , they were efficient, friendly and polite. A credit to the company. Bryn had previously agreed with us a date and informed how the installation would go. It was as agreed and perfect. There was no fast sell or pressure put on us at any time. Excellent solutions is a company we would definitely recommend and is well worth the 5 stars ( pity we couldn't give more). Ian and Trisha
Excellent service installation completed in one day by Curtious professionals would highly recommend regards Peter Hobson
Excellent service from this company would recommend them quick and efficient, also the boiler service
Superb new LPG gas boiler installation recently.Very tidy workmanship.Will certainly use again.Thankyou.
I had been looking for someone to replace some radiators, add thermostatic radiator valves & saw a recommendation for Excellheat saying how good Bryn was. So glad I saw that as Bryn and his team really are excellent. Thoroughly professional, turn up when they said and they are so respectful of the persons property. The workmanship was excellent, as was the price. I was very impressed with Bryn that I had him back for a boiler service. 10/10 Update: 03/2026. We have had Excellheat back again to replace further ageing radiators in our home and complete our annual boiler maintenance. Bryn and his team also completed a new connection between our oil tank and the boiler. This is a company that delivers exceptionally high quality work at an extremely competitive price. HIGHLY Recommended
Excellent service from initial enquiry, quotation, installation and after care annual service etc … strongly recommend ExcelHeat Solutions to anyone looking for a highly professional experience.
Good communication and didn’t have to wait long for an appointment. I have had two boiler services so far and have been very happy with their work.
Bryn was really friendly, explained everything really thoroughly & was easy to understand. Bonus points for the booklet too!
5 star service. Bryn is extremely helpful, knowledgable and friendly. Wouldn’t hesitate to recommend to friends and family. Nothing is too much trouble.
Customer service has been unprecedented with Bryn and his team honest and respectful. Highly recommend
Excellent service! Team arrived and fitted the new boiler as agreed. Very professional. Would recommend.
Excel heat solutions is an honest, reliable & trustworthy company. Their work is very clean & tidy. I would highly recommend them to anyone.
Excellent job from start to finish. Bryn and the rest of the team are hard working and very neat and tidy. Would recommend and sue again in the future 👍🏻
Bryn is absolutely fantastic, No job too large or small and he is alway polite and punctual. Highly recommended.
I cast a wide net when looking for a company to trust with a major expenditure of a new boiler, of the handful of companies I selected I found ExcelHeat Solutions Ltd were well up there, competitively priced and good reviews.
Fitted a new gas boiler for us, the work done was clean and tidy. Very trustworthy. He has since serviced the boiler at a reasonable rate.
Lovely engineers turned up to service my boiler , so polite and tidy , willing to answer any questions i had , Bryn has a great team of lads working for him and i will be using them as my regular engineers , they were recommended by my neighbour and i am so pleased she did , i have no hesitation in suggesting this as a great choice for your servicing and new boiler engineers , thanks again Bryn and your lads
ExcelHeat replaced our oil central heating boiler with a new Grant boiler. Bryn came out and specified a suitable replacement boiler. The team installed the new boiler in less than a day. Everything was left neat and tidy.
I recently hired Bryn and his team to install a new oil central heating system in my home, and I couldn't be happier with the results! From the initial consultation to the final installation, they’ve been professional, knowledgeable, and truly committed to ensuring I had the best system for my needs. Bryn took the time to explain the entire process, answering all my questions and addressing any concerns I had. The installation process went smoothly, and the attention to detail was evident in every aspect of the work. Work was completed whilst we were away on holiday and we came back to all work completed and the place left clean and tidy. Since the installation, my home has never been warmer! I appreciate the care the guys took to ensure everything was set up correctly and safely. If you’re looking for a reliable and skilled plumber for your heating needs, I highly recommend ExcelHeat Solutions! Thank you for providing such excellent service!
Very prompt response to a message sent. The actual service carried out on the two properties was just as promptly (within a few days of call.) The gentleman who came to service both boilers and make a diagnostic report on a fault for one, was extremely polite and knowledgeable, which was very reassuring indeed. Bryn and the team, once again, you are absolute winners. The professionalism, pride, dedication and respect you demonstrate to all jobs we have asked of you says it all! We would not consider going elsewhere, when trust, loyalty and reliability in all you do and we have received is 100%. Thank you xx
I came cross Excel Heating Solutions whilst waiting for a hospital appointment and googling gas boilers. After my initial query the response from Bryn was quick and efficient. Bryn and his crew (including his ever present dog) were friendly and informative. As well as the new gas boilers they helped me with a couple of other heating related issues. When it was not within their remit Bryn sign posted me to the relevant person. I am so pleased with the Excel Heating Supplies I have signed up for their annual boiler service. The price being competitive with others. Sue
We have been using Bryn for many years and have only ever had an amazing service from him. His work is second to none and his prices are very fair also. Highly recommend Bryn and his team.
Bryn and his team were fantastic from start to finish professionally fitted my new Bosch outdoor oil boiler and removed a Stanley range without a single mishap. Installed a new radiator in the kitchen. Everything explained to the smallest detail. Would recommend excell plumbing and heating
Bryn and the team at excelheating solutions installed a new Central heating system for me and carried out all the work to a very high standard. I would recommend them to anyone. Peter Roberts Betws y coed
This is the best company I've ever dealt with. I wholeheartedly recommend them. Bryn managed to identify the fault in our boiler and fix it easily when multiple previous experts have failed to do so. He's honest, professional and friendly, and so are all his team members. I trust them fully.
ExcelHeat Solutions Ltd recently fitted a new boiler at my home. The service from beginning to end was conducted professionally, on time and as agreed. I can strongly recommend this company.
Excellent service, Bryn is always accommodating. Very experienced and has great knowledge and up to date with products . Reasonable price for a service. Would highly recommend.
Bryn replaced our Worcester boiler which was over 20 years old with a brand new updated Worcester boiler. He completed the exchange in 1 and 1/2 days. A very neat and tidy job. We are more than happy with our new boiler and would not hesitate in recommending ExcelHeat Solutions to family and friends.
Excellent service great time keeping outstanding workmanship was really happy with the fitting of the boiler great lads nothing to much trouble very reasonable prices with quality work clean and tidy work all guaranteed would definitely use this company again thankyou so much for all your hard work
From the installation to the first service and subsequent repair the support provided by Bryn and the team has been outstanding. Any request or enquiry that we have submitted has been responded to quickly and efficiently and where a site visit has been required it has been actioned promptly. This team has gone above and beyond to ensure a positive solution. I would recommend these guys without hesitation
A big shout out to Bryn and Excelheat Solutions Ltd. I was so impressed by the professional and friendly service Bryn and his team as they supplied and fitted my new boiler. So much cheaper than British Gas quoted, and for a better spec boiler as well! Just had it serviced by Bryn and team a few days ago. Recommend any one in need of new boiler/upgrades, repair to call Bryn, you wont be disappointed. Chris from Chester UK
A tremendous company to deal with. From quotation to completion everything was superbly done. Bryn and his team are total professionals, everything done with care and all systems have worked as expected. Nothing too much trouble for them. Would definitely recommend them to anyone.
We asked for a quote for a new gas boiler. Bryn gave a through explanation of all the options available with all the costings. At no time did we feel pressurised to make a decision. Excellent service by a professional. Highly recommend.
I had a new boiler fitted by Exel Heat Solutions 16 months ago. Everything went well,no mess,all the rubbish was removed and the price was very competitive.No problems whatsoever.I have already recommended them to my neighbours.
Bryn has been coming to service my boiler and various other jobs for a few years now. He is very reliable professional, helpful and nothing is too much trouble. I recommend Bryn and team any time.
Bryn and the entire Excel Heating team were very professional and were great to work with. They were always on time and finished the job when they promised. Their work was excellent and their cleaned up after the job was complete was excellent. Couldn’t ask for a better team
More than one job done for us, heating and new bathroom which they have done an amazing job with. Will definitely recommend and use again
Very honest and fair.
Quick and efficient response to all requests
Fantastic personal service and customer care!
Bryn Roberts did a great job Very reliable honest and I would highly recommend him.
Excellent service. Arrived promptly. Job well done and left no mess behind. Can't fault the service. Very knowledgable and helpful. All good and can be trusted. Many thanks.
Fantastic service, reasonably priced as well, i would highly recommend this company to anyone, excellent service. Bryn was very professional with us and his work mate was excellent as well 👌👍👍
Clear communication and understanding of my boiler needs. Helpful at every step.
Excel Heat Solutions did an install at my other property and did a first class job there also. Same day install, commissioned and returned the following day to check. Highly recommended Diolch
Lovely gents to deal with, excellent quick quote and very honest.
Excellent instalation clean and tidy workers prompt arrived on time. Totally reliable.
Excellent service and workmanship with friendly trade staff. Would highly recommend.
Excelheat Solutions installed a new Worcester oil combi boiler at my home. They were very professional and a pleasure to have in my home. The work was completed on time and a portable thermostat, a Hive system and tank gauge were also installed. Thank you so much Bryn. I'd highly recommend.
Bryn has done a few jobs for me - always been very satisfied!
Very impressed with service supplied by Excel Heating: work completed in a day and the pricing very competitive. The team worked brilliantly keeping their worksites clean at all times while fitting unit and changing a mass of pipework. Start up was very smooth with no problems. Not being a person to easily dish out a 5 star review, I was compelled to give this score based on overall performance from initial conversation with Bryn to final fitting and commissioning. Recommend Excel Heating with no qualms.
ExcelHeat Solutions installed a new boiler for us. They provided an excellent service and I would highly recommend them
Great service. I am glad I used ExcelaHeat solutions instead of one of the bigger companies. Thank you
Bryn came out waid up the job for a new boiler gave me a good price came when he said superb service no mess .
Bryn is a very reliable, competent heating engineer and has never let us down. We have absolute trust in him and would have no hesitation in recommending him to others.
Bryn was punctual, pleasant and polite. He was very helpful, there wasn't anything more he could do.
We have used Bryn Excelheat solutions good few times for new heating in different buildings very pleased highly recommend they also serviced family members boilers and again very happy
Bryn fitted my new boiler last year,prompt service,competitive price,explained everything very well,the fitters did an excellent job,I had a problem with a faulty thermostat and Bryn was very quick to come out and remedy the fault,excellent service,would highly recommend
Professional service, competitive pricing. Knowledgeable fitters who took the time to make sure everything was working properly following a boiler replacement.
I had a few quotes for my boiler and exelheat were the best .that comes to fit the boiler on time and did an excellent job no mass cleaned up after themselves would recommend them to anyone who is thinking of getting a boiler.eell done exelheat
The guys who fitted my boiler were amazing. Arrived on time. Respectful of my property. Very clean and tidy. Amazing company. Highly recommended 😊
Bryn was brilliant - he had plenty of patience and answered all my questions. His answers were all very honest. His price was very competitive. The engineers were brilliant too - very clean, polite and their workmanship was exceptional. Ten out of ten!!
Re ExcelHeat Solutions Ltd. Bryn & his Team provided a replacement boiler (Worcester Bosch) for us in November 2025. The work was carried out swiftly , efficiently and cleanly. The guys were polite and professional in their approach and Bryn was very helpful in advising us of the details and provided us with a competitive quotation.
Fantastic company, always very professional, very clean, we had our boiler replaced and you wouldn't even know they'd been, cleaned up after themselves, thanks to Bryn and his team, Highly recommended.
Excel Heat Solutions installed my new boiler last year. They gave me a very competitive quote which I accepted. The boiler instalation was seamless. A great company to deal with!
After a shopping around for a new central heating lpg boiler in January 2025, I was impressed by what ExcelHeat Solutions offered me, a top of the range product with a long warranty at a reasonable price, plus they were local and were able to install the boiler within a month. Everything went smoothly thanks to the friendly engineers who very neat, tidy and fully explained how everything worked. Within twelve months the company made contact and returned to service the boiler. I’d definitely recommend this company if you’re looking for a new boiler.
We’ve always had an excellent experience with Bryn and the team at ExcelHeat Solutions. They’ve worked on our oil boiler, not only servicing it but also replacing it with a brand new system, and the whole process has been seamless from start to finish. Their communication is first class, and the quality of their work is genuinely among the best I’ve come across. What really stands out, though, is the team themselves. Everyone I’ve dealt with has been friendly, professional, and clearly takes pride in doing the job properly. Bryn and the team are people you can trust, and if they’ll have us, I’d happily have them look after our boiler for as long as we own it. Thank you for always being great people who genuinely care about looking after our home.
Bryn was very quick to come and assess my needs, then his team were prompt and efficient in installing my new boiler. I have been very happy with the result.
Bryn was approachable right from the start. His team installed a complete new gas central heating system and combi boiler. He turned up when he said he would. The work carried out was of a high standard and the lads were very meticulous about tidying up at the end of the day. When I had an issue a couple of months later, Bryn personally called at my house on a Sunday to ensure that I was safe and didn't charge me for this. I now have a very reasonably priced monthly plan with him to get my boiler serviced annually. If you're looking for honesty, reliability and quality then you can't go wrong with Excel Heat Solutions. Highly recommended.
Bryn as usual was fantastic, when the boiler broke, although he was extra busy at the time, he took time out to talk me through a couple of things…….then the following day he came early doors to do the repairs and service. This is five star service all the way, highly recommended
A very professional outfit. We had what should have been an adequate system, but it was not working well at all. We had the system cleaned, boiler serviced, magnetic filter and programmer fitted, new zone valves, which as it turned out were not opening fully, causing most of the problem. The system is now working as it should have been, with heat getting to all parts of the house. Bryn and his staff were great, pleasant and extremely competent. Highly recommended.
I recently used Excel Heat to have a new boiler fitted and couldn’t be happier with the service. Bryn and the team were brilliant from start to finish, friendly, easy to deal with, and really responsive throughout.Bryn clearly knows his stuff and took the time to explain everything in a way that made sense, which I really appreciated. It gave me a lot of confidence that the job was being done properly. What stood out most was the aftercare. Even after everything was finished, Bryn was happy to answer questions and check everything was running as it should. Overall, great service, great knowledge, and excellent customer care. I’d definitely recommend Excel Heat to anyone looking for a reliable heating/plumbing company.
Bryn/ExcelHeat Solutions have serviced my gas boil for few years. Excellent service, prompt, 100% trustworthy and reliable. Very fair price. Highly recommend
Fantastic service from Bryn and the lads. Old boiler was unfortunately condemned, new one installed and working perfectly within the week! Absolutely stellar aftercare service as well, any issues or queries, Bryn was available and very informative. Would highly recommend ExcelHeat solutions 👏
Bryn has done more than one job for us, both done to a superb standard. My bathroom is absolutely stunning im one happy lady. Would definitely recommend.
We needed a new boiler so we contacted Bryn at Excel Heating Solutions who arranged to call and discuss our options and provide a Quotation. The date was agreed and Bryn’s team arrived on time and completed the work promptly and efficiently. Very tidy job and pleasant team. We were very happy and would recommend this company. L & E, Rhuddlan.
Had a boiler fitted by Bryn and Tom. Did a spot on job. Clean tidy and professional. Pipes are still shiny 😁 dined up to the service programme too as great value and hassle free.
Great service! The engineer turned up on time, was friendly, and explained everything clearly. The job was done quickly and left nice and tidy. Fair pricing too. Would definitely use them again!
Bryn fitted our new bathroom. Excellent service from start to finish, the finished product is more than we hoped for. Highly recommended
I requested a quote for a new boiler.Bryn rang to arrange a convienient time to discuss what we wanted.There was no pushy sales pitch or pressure just on what they could offer us.Bryn was very friendly and genuine and offered a competitive price so straight away we decided to order our boiler.This was all arranged by Bryn so stress free for us.Mark came to fit our boiler and within couple of hours was up an running and mark went through how to work the thermastat.Nothing was to much trouble.I would highley recommend using this company.excellent service.
Bryn and his team installed an oil boiler for my elderly father who lived alone in a remote cottage. Not only was his work excellent but he made sure if dad had any issues or questions that he would go asap and sort them out. We never had to worry about dad being cold. Huge thanks to Bryn for his helpfulness and reliabilty.
Excellent professional service, prompt response to repair our faulty oil combi boiler. Thanks.
Fantastic Company to work with, always been there to help could always pick the phone up to them for any questions. Brilliant!
These guys attended an emergency callout within a couple of hours and had the problem resolved the same day. Would highly recommend!
Awesome company to work with professionals from start to finish would recommend! Bryn goes above and beyond
Bryn gave me some great advice regarding Bosch Air Conditioning. Very knowledgeable and professional.
Very satisfied with the service provided by Excel Heating. As promised, the work was completed in a day, and the pricing was good value. The site was left clean and tidy, and I am very happy.
Great service replacing a cylinder. The guys worked very quickly and seemed very organised. Fully recommend and will be using again
Swapping an old combi for a new one. Contact was good, quote very quick, work carried out very well.
I contacted ExcelHeat via Which? Trusted Trader site and I’m so happy with the work completed. From the initial contact through to survey and fitting of our new boiler, Bryn and his team have been brilliant. You don’t often find tradespeople you can trust to do an excellent job, but ExcelHeat certainly live up to their name! Thank you
The moment Bryn walked in, I was greeted warmly with a knowledgeable and friendly face. He took the time to listen to my concerns and provided expert advice on the necessary works. What impressed me the most was the transparency and honesty exhibited throughout the process. The team at ExcelHeat Solutions kept me informed every step of the way, explaining the works in detail and providing fair pricing options. Not only did they complete the works promptly, but they also went above and beyond by performing a thorough inspection and offering preventive maintenance recommendations to ensure the longevity of my heating systems. I highly recommend ExcelHeat Solutions to anyone in need of reliable and trustworthy heating services. Their exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty. Efficiency and punctuality are hallmarks of their service.
Bryn and his team did a great job of installing a new floor-standing gas boiler in the run up to Christmas 2024, for which I was very grateful. Came the same day to quote, then sourced a new replacement boiler and all fitted and commissioned all within 8 days of my initial contact. Had my warranty and Gas Safe documentation within a week. I would highly recommend ExcelHeat Solutions.
The whole process from initial visit to quotation & installation was a very positive experience. It was on time without any extra costs. A thorough assessment and explanation of the work involved greatly assisted with the purchase decision, and prices for three different boilers were provided. The installation technicians were both confident & competent, with good communication regarding progress. They left the site clean and tidy after a comprehensive system test & set up. The appropriate certification was provided for forwarding to the manufacturer for registration of the five year warranty.
I can’t thank Excel Heat Solutions, specifically Bryn, for his help. Finding myself with no hot water or heating and no idea what to do, I reluctantly decided to knock on Bryn’s home to ask for advice and he couldn’t have been more gracious. Not only did he explain what he thought was wrong, he stopped what he was doing and came to look at the boiler. He soon had it up and running again and then patiently took the time to explain what he had done so that if it ever happened again I would know what to do. His professionalism and knowledge was outstanding and his kindness and patience really made a difference to what had been a stressful situation. I would highly recommend Bryn and his company to anyone needing a skilled and trustworthy heat specialist. Thank you so much!
Bryn was an absolute life saver when my hot water vanished on the bank holiday weekend. Couldn't recommend him highly enough. Really lovely, knowledgeable and professional.
Our new Worcester Danesmoore oil boiler was installed by Bryn Roberts and his colleague Tom. Both have knowledge, skills and experience linked with a determination to do an excellent job - and all of this with superb communication and social skills. Thank you both so much.
Very pleased with the service . Would recommend to others
Quick turnaround, clean and tidy and nice new boiler thankyou for getting the hot water back on
Highly recommend Bryn and his company. Very friendly and professional. Great service.
I’ve use excel heating solutions quite a few times and their service is on point. The name of the company serve its purpose. I will always recommend.
I had a wireless thermostat fitted today onto my boiler , the quality of work was excellent , Bryn is very professional and thorough in his work . so pleased with the quality of thermostat provided , would 100% recommend using Excel Heating .
Great service. I would highly recommend! My boiler broke in mid winter, very quick to come out and repair, really informative on the problem, and fixed quickly with dedication. I will always use Excel heat solutions for any future need.
Excellent service, helpful and supportive. If you require a specialized heating and plumbing engineer Bryn is your man . Many thanks Philip Marc 🤠 .
Bryn was very professional and provided a great service. Would recommend.
As the MD of a company that employs a number of engineers and admin staff that understands and thus focuses on the importance of providing an excellent quality of service, in a timely manner and at a fair price, I can highly recommend Excel Heat Solutions. 10:10. 👏👏👏
I’m very happy to recommend Bryn, we’ve always had excellent service from him. He’s reliable and prompt and always pleasant. A clean worker, very organised and always tidied up when he'd finished working. Very knowledgeable and gave good advice regarding the boiler that was suitable for us. Very happy to recommend.
Replaced our old boiler. Was very approachable, did a great job and was very tidy throughout.
Quick response to urgent boiler issue. Efficient, friendly, fast turn around. Would def use services again 👍
Clean, tidy reliable and fair priced, highly recommend Bryn
New Gas Boiler fitted. Excellent and prompt service. Would highly recommend ExcelHeat solutions Ltd.
I had brilliant service from Bryn when my boiler broke suddenly and had to be replaced. He gave me lots of advise and different options, to make sure I was getting the right, most efficient boiler for me. He was able to install my new boiler with 48 hours of me getting in touch. He did a fantastic job and couldn’t have been more helpful.
Bryn was highly professional, knowledgeable and is very skilled at what he does. Tom has also done some work alongside Bryn recently. Both super polite, hard working and love dogs (which is always great when you have a bouncy pup who loves getting in the way)!
We had our daughters central heating system flushed out recently and Bryn carried out the work to a high standard , informed us exactly what he had done , even provided a video and the bill was fully itemised and easy to understand . He left the place clean and tidy and would not hesitate to use him again .
Nice, friendly guys. Did the job quickly, at a decent price and even cleaned up after themselves. I would definitely use them again
Bryn from ExcelHeating, replaced an old boiler for me, many years ago & installed an LPG gas cooker. Right from the onset, Bryn went above and beyond to make sure everything worked, as it should, before and after he left. He even popped in to double check everything the next day " Sunday" Bryn is so reliable, he will not let you down, he works fast, doesn't charge extortionate rates, will do his best to give you a fair price, using only quality materials. Bryn explained everything to me, taking the time to make sure all my questions were answered, nothing was too much trouble. I can quite confidently say, Bryn is the only proffessional trades person I TRUST to do any boiler/heating/gas related works for me. He is such a perfectionist, extremely knowledgeable, takes emence pride in his work...something I've personally found to be a rare quality, within trades men these days, having been ripped off so many times, by local shoddy trades men, I could write a book. However I would highly recommend Bryn from ExcelHeating to any business's or householders with 💯% confidence, you will not be disappointed...
Bryn fitted a whole new central heating system for us. We needed a new boiler, new pipework right through the house and all new radiators. Bryn was very professional and his work was excellent. I would recommend him to anyone.
I called Bryn on Christmas eve after he was recommended to me. He turned up swiftly, and sorted my boiler out. Like a knight in shining armour. Bryn is a lovely guy, and really knows his stuff. I couldn't be more pleased with the level of his service. Thoroughly recommended.
Absolute excellent service. Cannot fault on anything at all. Keep up the good work 😀
Excellent service always does a great job! Highly recommend for any other plumbing and heating services
Bryn is extremely professional, tidy and reliable. Highly recommended.
Always excellent service from Bryn, reliable and professional and always tidy while working!! 100% recommend to anyone
Can’t thank Bryn enough for the amazing work him and Tom did on my house, all new pipes and boiler across the whole house - looks absolutely amazing, they worked super quickly and professionally. Can’t recommend enough.
Bryn fitted a new combi boiler recently. Very reasonably priced, excellent work, polite & cleared up any mess. I really couldn’t recommend him enough. Great work 👍🏼
Excel Heating Ltd recently undertook the upgrading of our heating system from a gravity fed to a pressurised system. Excel Heating not only provided an exceptional service but also ensured that the entire process was smooth and hassle-free. From the initial consultation to the final installation, they displayed a high level of professionalism and expertise. Excel Heating guided us through the entire process, ensuring that we had the perfect boiler for our home. We are extremely satisfied with the work and would highly recommend Excel Heating Ltd for all your heating needs.
A highly able, approachable professional who responds to calls promptly. A pleasure to deal with. Thank you Excelheat!
My boiler stopped working on a Sunday afternoon and I contacted Bryn Roberts who came out that day to see if it could be repaired. Sadly, the boiler was unrepairable, and I agreed to him installing a new one. Bryn's discussed various boilers and his knowledge on the boilers was excellent and arrangements were made for the installation. Bryn arrived the day and time promised and began work. He is an exceptionally tidy worker all debris removed as he went along. Unfortunately, Worcester had sent an incorrect part which would take a couple of days to arrive, Bryn set off to Ludlow to pick up the part so that I would not be without heating longer than necessary. I have arranged for Bryn to service the boiler on an annual basis due to his expertise. I have no hesitation in recommending Bryn to anyone he is very professional, polite and knowledge man. Thank you, Bryn.
Bryn did an excellent job as always
Very professional service. I’ve used this company on a number of occasions. I always ask Bryn to service my boiler and he’s also been fantastic in an emergency when I had a burst pipe. Highly recommend ⭐️⭐️⭐️⭐️⭐️
We recently had our new boiler fitted by ExcelHeat Solutions. Bryn was first class. The job run like a military operation, he was knowledgeable, dynamic and proceeded with precision in mind from start to finish. We chose ExcelHeat Solutions due to the emphasis of the importance of a quality job and they delivered with abundance. Thank you Bryn and team.
Responded to our problem very quickly, very professional and extremely helpful. Fantastic A* service, highly recommended 👌
Amazing service! A very efficient and high quality experience. Highly recommended. Thank you Bryn.
Excellent service, reliable, fast, friendly and reasonable. Had boiler breakdown with a new born. We weren't without heat for long after he came along. Would highly recommend 👌
Been using excelheat solutions over the last 2 years and always been 100% happy with the work and will continue to use them for any work thats needed going forward. 100% recommend bryn for tour work. Thanks mate for everything you have done for us.
Fantastic services as always and very reliable. I have been using Bryn at ExcelHeat for several years now and he always does a brilliant job. I can highly recommend.
Very professional, very informative in how to care for your boiler after regards to topping up and bleeding the radiators. Absolutely fantastic work. What I really liked was how accommodating Bryn was when I had a hiccup in the refurbishment. Re arranged to come back once other trades had finished. Really surprised at how clean Bryn left work area once finished which was a relief as I’ve tiny mouths (dogs) which pick up anything and eat it ☺️. Overall such a fantastic job, absolutely thrilled with the finished product & how lovely the pipe work was. Refreshing to have someone say what they are going to do & do it and inform you along the way. Works completed - Full boiler change, including new copper pipes throughout and repositioning of waste pipes, new tap at the front & new installation of tap put the back. Full installation of Radiators & cooker installation. On pricing Bryn was also very fair. Didn’t over price the job. I had 4 quotes, 3 were similar to Bryn, and another twice the price of Bryn. Would highly recommend. Pictures attached of some of the works completed.
Excellent very prompt and efficient I would not hesitate to recommend ExcelHeat Solutions.
Excellent service, exceptional attention to detail and the communication was brilliant from start to finish. Highly recommended.
Great boiler service and Bryn was excellent finding the problem when I had a central heating issue.
Fast and professional service. Very tidy and explained everything that I need to know to look after my new boiler. 100% would recommend
Excellent Service, was left with no heating or hot water over the weekend, 2 young children in the house, spoke to Bryn and even with it being a Sunday was out and got our boiler back working, can't reccomend enough👍
Bryn has been out to our home to fix a few things recently. Very helpful and managed to sort the problems quickly. I recommend Excelheat Solutions Ltd
Great service. I had an external boiler and radiators fitted . Arrived on time, very polite and left my property clean and tidy. Good price. I would highly recommend
Best gas engineer in North Wales. If you want a professional, highly knowledgeable and skilled gas engineer, you need to contact Excel heat. Bryn is an expert in his field and provides a first class service. Very impressed.
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Additional information
- Incorporated 2015
- REFCOM REF1023278
- Emergency call-outs
- Free quotes
- Domestic work
- Landlord work
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