John The Plumb Ltd
4.6(60)Rushmoor • REFCOM




About
John The Plumb Ltd is an air conditioning business based in Rushmoor. They are listed with REFCOM as an installer.
Reviews
4.6
John The Plumb Ltd is described by reviewers as friendly, polite and tidy, with several saying he kept in touch well and turned up when he said he would. Reviewers report work including boiler replacements and repairs, a new bathroom, radiator and pipework changes, a water tank replacement, aircon installation, thermostat setup and a leaking toilet repair. Several describe him as honest and fair, and one says he came out on a Sunday for free to check a heating fault. One reviewer complained that the plumber smelled very bad and said the cleanliness was unacceptable. Another praised the workmanship of John and Paul together and the tidy finish on a boiler replacement.
Contacted John for a aircon system and came to give us a quote promptly. The install went smoothly with minimal disruption, the workman ship and attention to detail is second to none, both John and Paul were polite and considerate and always kept their workspace clean. We were always kept up to date with progress and what the plan was for the next day. I would 100% recommend to anyone who considers for a aircon install. Thank you again John - I’m sure we will have you back for more projects !
Top bloke, great work, highly recommend
So contacted John from google and received messages from him on what’s app told him I had a new boiler and only upstairs heating works not downstairs. He came within 15 minutes he was confident he knew the problem, I was afraid I had to powder flush the system which would be so expensive. He came the next morning and fitted new circulation pump adjusted radiators and hey presto it’s fixed . Great job would definitely recommend need more people like him.
John is a honest, friendly, accommodating and reliable plumber that clears up after himself at the end of each day. He has done some major work for us and we couldn't be happier with the end results. Also good to note is he does boiler services at a very reasonable price. No hesitation at all in recommending John.
Completely unprofessional. The plumber smelled unbelievably bad, to the point it was hard to stay in the room. Cleanliness matters. I won’t be recommending this company. lun
I can’t recommend John the plumb enough. Friday night our heating system broke and we had to find someone to come out, unfortunately it wasn’t John and we ended up with hot water only and come Saturday and 7 hours of the other guy trying to fix the system (new pump) still no joy and the result being we needed a new boiler at the cost of thousands…my partner did some research and put a post out to see if we could get a second opinion and John the plumb said it didn’t seem right so he offered to come out on Sunday FOR FREE to check it for us. 1.5 hours later and the heating was fixed and he wouldn’t accept a penny as he said he’d come for free. This is rare and I’m not posting this so people can try to get his services for free but to show how genuine and honest he is. The original chap made an error and he said he’d would drop round some money of which I will give to John
I had the absolute pleasure of working with John and cannot recommend him highly enough. From start to finish, his communication was clear, prompt, and professional, making the entire process stress-free. He kept me fully updated at every stage, ensuring there were no surprises and that I always felt confident the work was in the right hands even when presented with challenges that weren't visible on the quote. John’s work ethic is second to none – he approaches every task with focus, dedication, and genuine pride in delivering the best possible outcome. Nothing was ever too much trouble, and it was clear he takes great satisfaction in doing the job properly rather than cutting corners. What truly sets John apart is his attention to detail. He doesn’t just get the job done; he makes sure it’s done to the highest standard. Every element was thought through, neat, and precise, which gave me total peace of mind. If you’re looking for someone reliable, hardworking, and meticulous, John the Plum is the one to call. I wouldn’t hesitate to recommend him to anyone.
John contacted me after I was referred to him. He quickly came over to asses what exactly needed to be carried out. John then went away to do some research to ensure that the part I had already purchased was definitely the correct part as he didn't want to come do the install and discover that I had been incorrectly advised (by Honeywell) to source this particular thermostat. John then messaged me to confirm that the thermostat I had sourced would work with my existing boiler and he arranged to come do the installation. John completed the task in no time at all and kindly demonstrated the functionality of my new wireless thermostat. As mentioned in previous reviews, John is a very tidy worker ensuring that things were kept clear of debris as he went about the task. John is friendly and is clearly focused on providing a first class 6 star service to his customers. I highly recommend John, so much so that I will be calling upon his services when it comes time to have my annual boiler service. 🙏🏼👍🏼*️⃣*️⃣*️⃣
Excellent service from John, replaced our faulty boiler quickly and at a competitive price. Fully recommended.
John was recommended to us by good friends, who live in his neighbourhood. We had suffered a catastrophic failure and were left without heating and hot water in early February. From the beginning John was quick to respond, friendly, informative and bent over backwards to accommodate us. Arriving the next day at 7:30am to assist. His work was quick, tidy and really efficient. Johns time keeping and communication is without fault. I felt completely at ease allowing him to work in the house whilst we both continued our day jobs. If he needed to pop out he’d text and always made sure the house was left secure. John didn’t oversell his services and honestly took all the stress out of a rubbish situation.. I would highly recommend!!
John performed a miracle and installed a new bathroom for us. We are extremely happy with the results. He is really reliable, fair, trustworthy and a great communicator. I recommend him. 5 stars.
John replaced my water tank. Great service and very friendly. Highly recommend.
John was so polite, kind and efficient. He provided an excellent service and we felt confident in his ability to do the job. While at our property completing the job he was quiet, quick and friendly. Everything works well and was tidied up nicely. Really pleased. Will definitely be using John again in the future.
John helped us out with a faulty boiler at the 7th Heaven Studio. We were really grateful that he was able to visit us in a timely manner to check out the fault and he kept us updated with news on when the new part would be delivered/installed. He was friendly, professional, polite and reliable... and we will most definitely be using his services again when needed, as well as recommending him to our friends.
I would highly recommend John, excellent & efficient service, friendly, reliable. Thank you again!
I can thoroughly recommend John. He responded very quickly to our initial enquiry and quoted very competitively for a new boiler, tank and tado valves. Arrived very promptly on agreed start date and all work was done in a very clean and tidy manner with clear explanations for a small unanticipated issue they encountered due to the way our previous 33 year old system had been plumbed in and how to resolve it. He has also revisited and has stayed in touch to ensure that the tado control system was working properly after an initial issue with a faulty part (tado’s fault) which was much appreciated. Friendly, honest and very efficient. I would not hesitate to recommend.
John installed a new boiler, changing from a conventional to a combi and moving it from the kitchen into the loft. He also installed new radiators throughout our house. I’m very happy with his work, his pricing was fair and competitive, and he started the job within a week of us accepting the quote. He even had the bricklayer rebrick an old flue that had been patched in a rather untidy way. I would definitely use John again and would recommend him if you are after a friendly, fair, and professional plumber. Thanks John!
John and colleague Paul fitted a new Worcester-Bosch boiler for us after a previous boiler was condemned. Neat job, very professional and left everything tidy.
No hesitation is recommending John the Plumb. A friend of ours gave us his name and we were pleased with the repair that he did to our leaking toilet pipe. Very helpful and courteous and I'm sure we will be using him again. Thank you John
Excellent service and customer experience. John is highly professional, friendly and an excellent communicator. I’m very pleased with his work.
Excellent work by John the Plumb changing my Worcester Bosch boiler for a brand new unit - completed in under four hours ! Very professional job with magnificent care to work tops. Also changed the pump at the same time. Tidy work. A very talented and pleasant young man. Good price completed promptly. We throughly recommend John for plumbing work. Robert and Liz from Farnborough.
We have been customers of John for many years. He is excellent at his job and is trustworty and always works to a high standard.. I would thoroughly recommend.
John came round as soon as we called him. He fixed the leak in our bathroom which would have caused huge damage to our property had John not come round when he did! Highly recommend! Thanks again John.
Great service, good advice and very reasonable pricing Would recommend John anytime 😊
I have had the pleasure to use John for my boiler replacement. A true gentleman, went outside of his way to help me with the domotic system I had. Extremely responsive and super efficient. Service was very professional. I recommended him to my Neighbors and one of my friends both of which have used their service and have had a great experience. Highly recommended and wishing your business all the best
We've used John the Plumb a few times now including to help setup our Hive heating thermostat so we can remotely control our heating from anywhere in the world !! John's very knowledgeable, reliable, professional and friendly with his services. I wouldn't hesitate to recommend John for anything water/plumbing/heating wise. You won't regret using John the Plumb.
Brand new bathroom install, brand new boiler install in two homes now by John The Plumb. Delighted with all work done and would not hesitate to recommend to everyone. Gas safety checks done each year wlso so I know my home is safe.
John was very professional and knowledgeable and after our first phone conversation he knew exactly what the issue was, ordered a part needed and installed. Happy customer, would definitely recommend him.
No wonder this business is so highly rated. Replaced a copper pipe that had a sizeable hole caused by corrosion. John dealt with it so quickly and efficiently. Good communication throughout. Extremely fair pricing. Thoroughly decent fellow. Highly recommended
John is reliable, honest and has the utmost integrity. He came to my rescue after having been let down for weeks. He kept me up to date, his communication was welcomed and I will never use anyone else now. Thank you
We have used John’s plumbing services several times in the past few weeks and have been really pleased with his work. He has been quick to respond to our calls, given us lots of advice and his work has been great! Would definitely recommend.
If you are looking for a skilled engineer he is the one. My boiler was broken and it was hard to find someone as it is new year eve but he helped us and rectified the problem swiftly.
A boiler problem just before the Christmas period is typical!! , John came out straight away on time! Diagnosed and came back the next day with parts that fixed the problem. John was professional, friendly and efficient. Followed up the following day to make sure everything was running right. 100% one for the books to use.
John the plumb is a reliable, honest and operates with integrity. I would highly recommend them to anyone who is looking for a great plumber. John always takes the time to answer any questions and provides me with all the options. I was completely impressed with their professionalism and customer service. Pricing is fair and value for money. They are efficient and punctual. Overall I'm really happy with the service John provided. Will definitely use again.
You know what I called so many people. A couple didn’t respond, a couple quoted some silly pricing because they had to hire the machine. John you called back, you provided A* service, great pricing. You are honest, and efficient especially during this time of year. Thanks for coming out, and for sure you will be my first point of call whenever needed. Thanks Syed
John came to fix our boiler on short noticed and was able to diagnose the problem quickly. He clearly explained and showed us the issue and gave us a fair quote. Really lovely guy who saved our Christmas!
Would highly recommend John. He sorted out our non-functioning boiler at short notice at such a busy time of year & came back promptly to resolve more issues. He is a genuine, very polite & friendly chap. Pricing very fair too. Only had 2 occassions to call out John in a year but we are so happy with his service that he will be our goto Plumber for any further work we need. Thanks very much John & Paul.
John has been our plumber for many years and has also fitted two new kitchens for us. John is reliable, trustworthy and his work is excellent. I trust John to quote us fairly and accurately. He is a lovely bloke who will go above and beyond to do a job well.
John managed to fit us in very quickly and diagnosed the problem within minutes of arriving. John is professional, polite and extremely knowledgeable. He will be the first number that I call next time I need help, thank you John.
I can't fault the work John does, exceptional quality and is a really genuine guy. He's done a lot of work for us over the past year during our renovation (pipework, refitting and moving plumbing, fitting a bathroom and fixing our heating system) and all work has been brilliant and unexpected issues dealt with without the added stress. Will always use him going forward
John was able to come round at short notice, was friendly and obviously very skilled at his job. He found the solutions quickly and explained to me in layman’s terms, which I really appreciated. A top quality plumber - these are hard to find! Thank you!
John has done multiple jobs for us. He's the best plumber we've used. On top of the quality of work, John's planning, communication & general advice give us complete confidence every time. Highly recommend.
Needed a plumber urgently. John turned up within 2 hours of initial call and had the job done within 24 hours. This would have been done sooner, the delay was on our end. Very impressed
We had trouble with our boiler and used another local plumber who said main gas feed incoming was low pressure even tho this pipe was only two years old we listened to advice and got road and driveway dug up and had no heating for three weeks. The error returned two weeks later and we lost confidence as gas board said pressure seemed border line. We called John and he was over in a couple of days and replaced diagnosed in minutes went and collected part and fitted the same day. Boiler is now fully fictional. Good guy and deserves every success. If you have issues call this man 👍🏻👍🏻
john is a very nice plumb
Absolutely brilliant! I cannot fault John and Paul for their workmanship, timekeeping, tidiness and friendly manner whilst they have removed my previous boiler, old pipework and radiators and replaced with new throughout. From the moment I contacted John for a survey, right through to the completion of the work, it has been perfect, and a pleasure to deal with him. I will use John The Plumb Ltd for any future plumbing needs. Thank you! Craig.
Our boiler sprung a leak last Saturday morning and after a short phone call, John was with us within the hour and whilst he made it all look very easy everything was sorted very quickly, with no mess and to top it all off he happens to be a lovely bloke too! :) Thanks John!
John came over and fixed our boiler that was in urgent need of repair! He was really tidy and did an excellent job. I am really impressed with his work and would highly recommend him to anyone. We will definitely be using John again!!
We can't rate John highly enough. Anyone who needs any aspect of plumbing done should give him a call first. He is a lovely, genuine guy who can be trusted to do a great job at a very competitive price. We can honestly say you won't be disappointed.
John replaced our boiler and was very polite, tidy and efficient. Great communication, competitive pricing and honest. Highly recommended.
John helped me to choose the right boiler for me, came in at a better price than anyone else and fitted it hassle free. Highly recommended thank you John
Superb plumber. His bricklayer mate is top class too
Area
Additional information
- Incorporated 2016
- REFCOM REF1023616
Other air conditioning engineers nearby
Also available in Rushmoor
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.


