Phoenix Aircon Limited
- Availability
- Emergency call-outs
5.0(15)Pontypool • REFCOM




About
Phoenix Aircon Limited is based in Pontypool and has been trading since 1989. They service and install air conditioning, and they take on commercial work as well as emergency callouts. Customers say they cause minimal disruption during installation, and that the service is long-standing and reliable, with professional and friendly staff. They are listed with REFCOM as an installer.
Services
Reviews
5.0
Phoenix Aircon Limited is described by reviewers as professional and easy to deal with, with several reporting that installations caused little disruption to their workplaces. Repeat customers say they have used the firm for years for servicing, maintenance and repairs, and some report a quick response to problems. Individual reviewers report a detailed survey and accurate estimates, and one says the two engineers' work was neat and tidy. No material criticism is reported in the reviews.
Sam & the lads were brilliant, they were professional, considerate & very understanding of the environment they were working in. Can't recommend them enough.
Brilliant company to deal with, from planning to installation we couldn’t fault them. It’s used 365 days a year. 10/10 would recommend
The very best people delivering exactly what they promised They delivered on every deadline took great care to install the product with minimum disruption I would highly recommend this company
I couldn't recommend Pheonix enough. I initially got 3 quotes to install two wall units in our stores area. Lyn came to evaluate the area and recommend a setup, he was really professional and easy to talk to. He gave me the confidence needed that pheonix could install the equipment with little disruption to our business. His quote was competitive, which along with his great communication is the reason I choose Pheonix. His engineers came and installed the AC units with very limited disruption to our stores area, the 2 engineers were great and their work was neat and tidy. Thanks again Lyn and the team. We will definitely use Pheonix for all our servicing and any other installs in the future.
Phoenix have been an invaluable partner to NSF through my tenure as the Maintenance Technician. They handle all our heating and AC / process chiller maintenance and have carried out several installation projects for us over the years. They've provided us with a high-quality and professional service as well as rapid response when needed.
Been really impressed with this company. A detailed survey was carried out which meant that the work was well planned, estimates were accurate and we knew what to expect. The workmen were tidy and went out of their way to minimise disruption to our very busy workplace during installation. I would recommend them to anyone
We have a large property portfolio and nearly all of our work is reactive. We need a reliable company to act quickly when we have issues. We have used Phoenix for a number of years now and their service is excellent. We have built a relationship with their team, and can rely on them to service, maintain and repair all of our units in a fast, professional manner. I can highly recommend this company !
Provide great service.
Very professional service and engineer's who come to site have good rapport with our staff
I have used Phoenix for a number of years and look after all of our AC needs. Excellent service and nothing is ever a problem. All of the engineers are great and the biggest thing is they make my life a lot easier. Would highly recommend
I have worked with Lyn and Phoenix Aircon for a long time now. They service aircon in our serviced offices as well as look after our boilers and anything else that pops up. Always easy to reach with a quick response time and any jobs are always dealt with straight away. Would highly recommend using this business. Friendly, reliable and professional.
Phoenix have been a supplier of mine for over 10 years. They are reliable, and cost effective. Phoenix have worked on some very large projects for our buildings and they have always come in on time and within budget. Also really nice staff to work with
We have used Phoenix AirCon Ltd for over 10 years to maintain and repair all the natural gas heating appliance's across the Royal Mint site. Their work is always of a very high standard and have an excellent response time to breakdowns. Their engineers are very professional and polite. Mark Williams
As a long standing customer a great relationship has been build up over the years. They have always been very competitive and always deliver a top class service which we will continue to use for many years to come.
Area
Opening times
- Monday8:00 AM – 4:30 PM
- Tuesday8:00 AM – 4:30 PM
- Wednesday8:00 AM – 4:30 PM
- Thursday8:00 AM – 4:30 PM
- Friday8:00 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 1989
- REFCOM REF1020608
- Emergency call-outs
- Commercial work
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