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HQW Aerospace UK LTD

3.7(3)Plymouth  •  REFCOM

Air conditioning work

About

HQW Aerospace UK LTD is based in Plymouth. They work in air conditioning. They are listed with REFCOM as an installer.

Reviews

3.7

One reviewer describes serious health and safety concerns while working at HQW Aerospace UK LTD in Plymouth, saying they were exposed to Tractol enamel paint in a poorly ventilated factory without proper extraction and were not given respiratory protection until two months later. That reviewer says the mask was not face-fit tested and that they experienced chest discomfort and dizzy spells, which they believe were caused by the paint fumes. The same reviewer says their concerns were dismissed without proper investigation, and that they were wrongly accused of leaving work early and never received a clear explanation or apology after raising a formal grievance.

LS
Lie S.Oct 2026 · Google
IT
Isidor T.Jul 2026 · Google
CM
Cody M.May 2025 · Google

I’m writing this review to share my concerns about serious health and safety failings I experienced while working at HQW Aerospace in Plymouth. During my time there, I was regularly exposed to Tractol enamel paint in a poorly ventilated factory, with very little natural airflow and no proper extraction system. Despite the clear risks, I was not provided with any respiratory protection until two months later, and even then, the mask I received was not face-fit tested, making it ineffective. As a result, I began experiencing chest discomfort and dizzy spells, which I strongly believe were caused by inhaling the paint fumes. These symptoms were raised internally, but my concerns were dismissed without proper investigation or resolution. In addition, I was wrongly accused of leaving work early, and despite raising a formal grievance, I was never given a clear explanation or apology. I felt unsupported and undervalued, and the handling of my complaint left me with no choice but to move on. I’ve since reported these health and safety issues to the Health and Safety Executive (HSE) in the hope that action will be taken to protect other employees. This is not an easy review to write, but I believe workers deserve to feel safe, supported, and respected—especially when raising genuine concerns.

Area

Plymouth, PL6

Additional information

  • Incorporated 1948
  • REFCOM REF1025286

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