Direct Diesels Ltd

4.1(11)Eastleigh • REFCOM

Reviews

4.1

Direct Diesels Ltd is praised in several reviews for friendly, helpful service, professional workmanship and clear explanations of completed work, with customers mentioning vehicle-related help and getting a walk-in freezer running again. However, recent feedback raises serious concerns about vehicle condition being disclosed, repair charges and the manner of customer service, so experiences appear mixed.

rachel S.Jan 2026 · Google

Absolutely awful place. They wasted a lot of my money and time. They did not disclose the awful state of a £17k vehicle absolutely covered in deep scratches ( way beyond anything considered normal), misaligned panels, and EV battery health was not as agreed. There was also a noise coming from one of the wheels. This garage said that they hadn’t seen these very obvious issues. I found out that 30 minutes after I left, they called another prospective buyer, told a complete lie about why I hadn’t purchased the car and tried to sell it to him. With no mention of these issues. DO NOT BUY FROM THIS AWFUL PLACE

Pablo P.Nov 2025 · Google

Avoid this place! They always charge twice — first claiming they fix something, then trying to charge again for another issue that was already working fine. The lady in the office is very rude. Just avoid!

Tony A.Dec 2023 · Google

Got my walk-in freezer up and running good

Tom H.Mar 2023 · Google

Really friendly and helpful. They do a fantastic job, highly recommend.

Maria A.Feb 2023 · Google

Amazing service! Would definitely recommend