Albatross Heating Ltd
5.0(13)Tatsfield & Titsey, Caterham • REFCOMGet directions
Albatross Heating Ltd
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Albatross Heating Ltd provide air conditioning services in Caterham, serving Tatsfield & Titsey. They are listed with REFCOM under scheme member number REF1023193.
Customers consistently praise their friendly, professional service and clear communication, along with reliable, high-quality work, thoughtful handling of complex projects and helpful aftercare.
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Reviews
5.0
Albatross Heating Ltd is praised for friendly, professional service and clear communication from start to finish. Reviews commonly mention heat pump and boiler installations, plumbing, water softeners and responsive repairs, with the team handling complex projects thoughtfully and keeping customers informed. Their work is described as reliable and high quality, with particular appreciation for going beyond the initial brief, helpful aftercare and improved heating performance and energy bills.
Summarised with AI
The team at Albatross were great, we have a fantastic new heating system and I've reduced my bills. Our project: We have a property with several different floor types, some concrete some wooden as well as various ceiling heights and a lot of glass. We were looking to upgrade from our existing oil boiler, heating and water system, that had been in the house since it was built 35 years ago. We struggled with hot and cool areas and couldn’t solve this problem. Albatross carried out a thorough heat loss survey assessing the various thermal properties and existing radiator capabilities. The results were compared to the heat pumps available and balancing needed to allow for both underfloor and radiator output. We also had a new water heating system installed. Result: Absolutely fantastic. The team kept us informed along the way and allowed us to make informed decisions that suited our budget. We were advised of the testing results, the implications of doing things in different ways, the required upgrades to get the desired results (1 radiator, new water tank). The house is at a constant temperature of 21 degrees and dropping to 15 degrees at night. The computer systems intelligently monitors indoor and outdoor temperature and automatically adjusts as required. Our bills have since reduced considerably and we have been put on a special tariff by the electricity company.
Had a great experience with Albatross Heating. Freddie was the installer and did a fantastic job – he communicated clearly throughout, was professional, and clearly knew his stuff. He installed a BWT water softener and also went above and beyond by fixing a number of issues left by the previous owner. This included reconfiguring the Nest thermostat, replacing a faulty zone valve, and resolving some underlying electrical problems with the heating system. Everything’s now working smoothly. Highly recommend both the company and Freddie in particular.
10/10 quality service from Jon and the team at Albatross. Very happy with the work that was taken out, would 100% recommend.
Fred and the team installed a heat pump for me on a flat roof (which is an unusual install for most companies), at a competitive price. Service from start to finish was brilliant, they went above and beyond to integrate with some other building work we were having done. The heat pump is working great and their aftercare is fantastic. Would highly recommend.
When our heat pump broke down Albatross Heating was really responsive and able to visit to review the problem the next day. Despite the issue being quite complex and requiring replacement parts, the heating / hot water was restored the same day. I wouldn’t hesitate to recommend Albatross Heating, they were quick, polite and efficient.
Great company, friendly people and really listened to our needs. Will use them again for sure!
The team over at Albatross are second to none, from their communication to the quality of their work I couldn’t fault them. They kept me well informed throughout the full process of my install and would highly recommend to anyone who is in need of plumbing/ heating services. Really pleased with the outcome of their work.
Excellent, reliable service from Albatross Heating as always. Always go above and beyond, would recommend to anyone.
Used Albatross for a large scale residential project. Competitive, professional and extremely knowledgeable.
Albatross Heating is hands down the best heating company I’ve ever dealt with. From the moment I contacted them, their team was friendly, professional, and really knew their stuff. They showed up on time, explained everything clearly, and did an outstanding job with the installation. Not only is my heating working better than ever, but my energy bills have actually gone down. It’s rare to find a company that genuinely cares about its customers, but Albatross Heating went above and beyond to make sure everything was perfect. If you need anything heating-related, don’t bother looking elsewhere—these guys are the real deal. Highly recommend!
We’ve had the pleasure of working with Albatross on a number of projects, and they’ve consistently delivered excellent service and results. From plumbing to heating systems, their work is always completed to a high standard—reliable, efficient, and with great attention to detail. Their team is knowledgeable, responsive, and easy to work with, which makes coordination on site seamless. Whether it's a planned installation or a reactive repair, they approach each task with professionalism and a can-do attitude. It’s clear they take pride in their work, and that shows in the quality and longevity of the results. We wouldn’t hesitate to recommend Albatross and look forward to continuing our collaboration on future projects.
Location
Tatsfield & Titsey, Caterham, TN16 Get directions
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- REFCOM REF1023193
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