C J S Direct Ltd
4.8(24)Birmingham • REFCOM
Reviews
4.8
Reviewers describe C J S Direct Ltd as helpful and friendly, with staff answering questions and providing manuals and advice. One reviewer said a faulty compressor was repaired under warranty with a loan machine and reinstalled free of charge. Another reported a part arriving next day as promised, and another said a compressor was delivered and installed on the day of purchase. One reviewer said they found a part quickly and staff were helpful when they rang for more information. One reviewer described the team as very experienced and the process as stress free.
Huge thanks to Jason, who is such a professional! He's really thorough, patient, and happy to answer any questions. He's gone above & beyond today, and is a real asset to the company , thank you.
Fantastic, efficient and personal service. Offered good advice over the phone. The office then emailed a helpful manual and the part was ordered. It arrived next day exactly as promised. Highly recommended
I spoke to Jeremy. I had just baught a second hand compressor from eBay. I had no idea what I needed to do to get started. I was clueless!!! I asked him loads and loads of questions!! He was kind enough to email me a manual for my compressor. Answered all my questions!! And finally sold me the correct oil!! All the ones on eBay were wrong!! It was genuine oil at a similar price to the wrong ones listed on eBay!! He was really helpful even though I hadn’t bought the compressor through them! I can’t rate the service highly enough, especially as I got my oil the next morning!! Brilliant from start to finish!! Many Thanks again Karl 😎😎😎
Great bunch of lads. Very professional
Was stuck. Needed parts for our faulty compressor. Chris was extremely helpful, gave the correct parts. We're all set and the compressor is working again. Would highly recommend these guys
Very friendly staff
They have been very helpful with the spare parts I need for my ageing compressor.
Just wanted to say Thankyou for the wonderful service , you did what it says on the tin and delivered on time and ahead of the competition by weeks
I got the part I ordered very quickly. When I rang for further information Jeremy and Peter were really helpful and answered my problem. Great service.
I bought a compressor from these guys which turned out to be faulty after 10 months of use. They came out immediately, gave me a loan machine repaired my unit under warranty, bought it back and reinstalled it all free of charge. This included all the wiring and plumbing too. By far the best customer experience I have ever come by.
Brilliant service delivered and installed day we purchased compressor. Gary the engineer was fab, very efficient saved the day. I would highly recommend CJS and especially Gary.
From first enquiry to order fulfilment and subsequent follow-up a seamless and stress free process. This was clearly a very experienced team. The work was conducted at a time to suit our operation and minimise disruption to our activities. A well controlled and speedy presence on site and excellent well mannered communication throughout. I will be using them again for future work.
Very friendly and helpful staff. Great quality stuff.
Brilliant service, so rare nowadays, highly recommended
We have been dealing with CJS for a number of years. We have always found Pete, Chris and the team to be very helpful and attentive to our needs. The aftercare is often overlooked by companies but I assure you CJS are not one of those! There aftercare and support is fantastic! Highly recommended!
Lovely place! I Was very pleased with the service I received in here, I would definitely recommend them.
Helpful and knowledgeable ,would recommend
Good old fashioned family business! Good to see traditional values.
Lovely friendly and helpful staff, cannot recommend enough
Cannot recommend enough, friendly and helpful staff. Very knowledgeable regarding the air products they supply.
Area
Opening times
- Monday8:00 AM – 4:30 PM
- Tuesday8:00 AM – 4:30 PM
- Wednesday8:00 AM – 4:30 PM
- Thursday8:00 AM – 4:30 PM
- Friday8:00 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- REFCOM REF1012648
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